BEFORE CALLING FOR SERVICE
QUESTIONS AND ANSWERS
You can often correct operating problems yourself. If your microwave oven fails to work properly, locate the operating problem in the chart below and try the solutions marked for each problems.
If the microwave oven still does not work properly, contact the nearest Service Center.
Note:
It is quite normal for steam to be emitted around the door during the cooking cycle. The door is not intended to seal the oven cavity completely but its special design contributes to the completion of the appliance.
Caution:
1.Do not attempt to operate the oven while empty as this will cause damage.
2.As an exhaust is located in the rear of the oven, install the oven so as not to block the outlet.
Q: I accidentally ran my microwave oven without any food in it. Is it damaged?
A:We do not recommend to operating the microwave oven without any food. However, running the oven empty for a SHORT time will not damage the oven.
Q:Can I open the door when the oven is operating?
A:The door can be opened anytime during the oven operation. Microwave energy will be instantly switched off and the time setting will maintain until the door is closed.
Q:Does microwave energy pass through the viewing screen in the door?
A:No. The metal screen bounces back the energy to the oven cavity. The holes are made to allow light to pass through. They do not let microwave energy pass through.
Q: The oven only operates when the door is closed.
A:The operation of the fan motor is at the same time as the oven is operating.
Q: Why does my oven light dim?
A:When cooking with DEF. power, the oven must cycle to obtain the selected power levels. The oven light dims and clicking noises can be heard when the oven cycles.
Q: When is the oven light on and off?
A: The oven light is on during the cooking time.
Q:Why does steam accumulate on the oven door?
A: The heat given off from the cooking food warms |
the air in the oven cavity. This warmed air is |
carried out of the oven by the air flow pattern in |
the oven. There are no microwave in the air. The |
PROBLEM |
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Oven will not start | X | X | X | X |
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Arcing or sparking |
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Unevenly cooked foods |
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Overcooked foods |
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Undercooked foods |
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Improper defrosting |
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SOLUTION |
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Is start button pressed?
Is power cord plugged in?
Is door closed?
Set the cooking time.
Use approved cookware only.
Do not operate oven empty.
Supplied tray must be used.
Turn of stir food.
Completely defrost food.
Turn correct dial knob/Press correct Function button.
Check to see that oven ventilation ports are not restricted.
Open the door slightly and wait 10~15min. for cooling.
Q:My microwave oven causes interference with my TV. Is this normal?
A:Some radio and TV interference might occur when you cook with the microwave oven. This interference is similar to the interference caused by small appliances such as mixers, vacuums, blow dryers, etc. It does not indicate a problem with your oven.
Q: How can we know whether the oven is operating or not?
A:Oven is operating only when the door is closed. The operation of fan motor is same as the oven's operating cycle.
oven vents should never be blocked during |
cooking. |
Q: Why does the smoke come out of the exhaust vent at the back of oven?
A:It is normal for smoke to come out of the vents during cooking. Smoke may be produced when food is overcooked.
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