Dometic RM3962 user manual Troubleshooting & diagnostic test, Troubleshooting table

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troubleshooting & diagnostic test

Troubleshooting

Troubleshooting table

If you run into a problem, refer to the troubleshooting table below.

Symptom

Check/Remedial action

The refrigerator has stopped

• Immediately turn the refrigerator off and see a Dometic dealer.

cooling.

 

 

 

Refrigerator or freezer is not

• Is the plug firmly connected to the socket? Is the socket switched on? Check the socket by

cold enough

plugging in another appliance.

 

• The refrigerator does not work on 120V AC. Is there a power failure? Are the fuses intact

 

for the AC supply and control system?

 

• Is the thermostat properly set?

 

• Is the refrigerator level? Because of its operation it is important to keep an

 

absorption refrigerator level.

 

• Heavy frost build-up on evaporator fins? To prevent frost buildup, which can reduce

 

efficiency, do not leave the unit’s door open longer than necessary.

 

• Has the overheating protection been triggered or not? (Must be checked by an authorized

 

service technician.)

 

• Door closing properly? Check the door gasket.

 

• Overpacked refrigerator? The unit will have to work harder if the refrigerator is stuffed

 

and results in higher cabinet temperatures. Arrange the food in the unit to allow for free

 

air circulation.

 

• Is the burner dirty, damaged or not properly located under the flue tube?

 

• Is the burner jet clogged?

 

• Is the flue baffle inserted properly in the flue tube?

 

• Is the LP gas pressure low at burner?

 

Set the main regulator to regulate the pressure so it does not drop below 11 inches water

 

column at pressure tap.

 

 

Odors from fumes

• Dislocated burner

 

• Damaged burner

 

• Dirty flue tube

 

 

The refrigerator does not work in

• Gas bottle empty?

gas operation mode

Change the gas bottle

 

• Air in the gas pipe?

 

Remove the air by switching the refrigerator on and off 3-4 times.

 

 

If the problem persists and the refrigerator is still not working properly, contact your nearest Service Center. State the problem, model, product- and serial-number. These details are stated on the data label inside the compartment.

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Contents RM3762 RM3962 For Your SafetyIntroduction ContentsRefrigerator overview Certification and Code RequirementsLED panel indications Status information Control panel LED display panelModes of operation Auto and GAS Operating the refrigeratorAbsorption cooling system Automatic energy selector Control systemStorage compartments Positioning the shelves Airing position card Defrosting Maintenance & serviceCleaning Product careChecking the LP gas pressure Cleaning the flue baffle and burnerChecking the connections Checking the control systemTroubleshooting table Troubleshooting & diagnostic testTroubleshooting Information Error codesError code Information Test function Test indication Test result indication Diagnostic testSpare Parts Appendix a spare partsDometic website Appendix B consumer supportAppendix C Dometic warranty & maintenance schedule Valuable Dometic Refrigerator Warranty Maintenance ScheduleLimited three-year warranty Dometic refrigerators Refrigerator owner maintenance yearly record Protection for Your New Investment Owner confirmation Warranty verificationPlus 3 service contract Factory communication

RM3962 specifications

The Dometic RM3962 is an advanced absorption refrigerator specifically designed for mobile living, making it an ideal choice for RVs, campers, and boats. Known for its reliability and efficiency, this refrigerator offers a combination of practicality and innovative technology, which ensures that your food and beverages are kept fresh, no matter where your adventures take you.

One of the main features of the Dometic RM3962 is its impressive cooling capacity. Designed to operate efficiently in various climates, it can maintain optimal cooling temperatures even in high ambient temperatures. The refrigerator is available in two configurations: 2-way (operating on either propane or 12V power) and 3-way (adding a 230V power option). This versatility allows users to choose the best power source according to their needs and availability.

Another significant aspect of the Dometic RM3962 is its spacious interior. With a generous storage capacity, this refrigerator includes adjustable shelves, door compartments for easy access to frequently used items, and a dedicated freezer compartment for ice-making and frozen goods. The interior layout is designed for maximum utility, ensuring that every inch of space is effectively utilized.

The refrigerator's design also incorporates user-friendly features. It comes with a robust cooling system that utilizes natural convection, ensuring that food items are cooled evenly regardless of their placement inside the unit. Additionally, the RM3962 is known for its quiet operation, minimizing noise disturbance while you relax in your mobile living space.

The Dometic RM3962 is built with high-quality materials that are resistant to corrosion and wear, making it suitable for marine applications and long-term use in RV settings. Its sleek and modern design further adds to the aesthetic appeal, seamlessly fitting into the interior decor of various types of vehicles.

Safety is a top consideration in the design of the RM3962. The refrigerator is equipped with a flame failure device that automatically cuts off the gas supply in case of a failure, ensuring peace of mind for users.

Overall, the Dometic RM3962 encapsulates the essence of mobile refrigeration, combining reliable performance, innovative technology, and practical features, making it a popular choice among adventure seekers and nomadic lifestyles. Whether for a weekend getaway or an extended road trip, the Dometic RM3962 stands out as a trusted companion for all your cooling needs.
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