Whirlpool ET14NKXE, ET14CKXE warranty Troubleshooting, Problem, Check the Following

Page 21

Troubleshooting

Listed in the chart below are the most common problems consumers run into with their refrigerator. Please read through this chart before calling for service. It could save you the cost of a service call.

PROBLEM

Your refrigera- tor will not operate

The lights do not work

The ice maker does not work

You hear unfa- miliar sounds or a rattling/

jingling noise

-- -

There is water in the defrost pan

The motor seems to run too much

CHECK THE FOLLOWING

Is the power supply cord firmly plugged into a live circuit with proper voltage?

Has a household fuse or circuit breaker blown/tripped?

Is the Refrigerator Control set to the OFF position?

Is the power supply cord firmly plugged into a live circuit with proper voltage?

Has a household fuse or circuit breaker blown/tripped?

Is a bulb burned out?

Is the freezer cold enough to make ice? It could take overnight for the freezer to reach the proper temperature.

Is the ON/OFF lever in the ON (down) position? (See page 12.)

Is the water valve turned on?

Does the water line have a clog or leak?

Is something on top of or behind the refrigerator?

Some new sounds are normal. See “Understanding the sounds you may hear” on page 14.

This is normal on hot, muggy days. Make sure the refrigerator is level so the pan does not overflow.

Are the condenser coils dirty?

Has the door been opened often? Has a large amount of food been added at one time? The motor naturally runs longer if these things happen.

Is the room hot? If the room is too warm, the motor runs longer to keep the unit cool.

21

Image 21 Contents
UseAndCare Please record your model’s information Thank you for buying a WHIRLPOOL@ applianceCenter Our Consumer Number FromRefrigerator Safety Your safety is important to usHelp us help you Parts And Features Control panelModel ETl4NKXE Model ET14CKXE Cleaning your refrigerator Before Using Your RefrigeratorCleaning it before use Removing packaging materialsPlugging it Installing it properlyLeveling it Setting the controls Using Your RefrigeratorTemperature controls Power Saving ControlChanging the control SettingsCondition RecommendedAdjusting the refrigerator shelves Using the ice cube traysRemoving the crisper and cover Using the optional automatic ice maker Removing the meat drawer and coverModel ET14NKXE Possible CAUSE/SOLUTION Solving common ice maker problemsChanging the light bulb PR’OBLEMUnderstanding the sounds you may hear Saving energyReversing the door swing Caring For Your Refrigerator HOW to CleanPart What to USEPart What to USE Care Vacation and movingShort vacations Long vadationsQuestions Power interruptionsStoring fresh food Food Storage GuideStoring frozen food PackagingFreezing Troubleshooting ProblemCheck the Following If you need service Requesting Assistance Or ServiceIf you are not satisfied with how the problem was solved If you need assistanceIndex PAY for Full ONE-YEAR Length of WarrantyFull FIVE-Y EAR Whirlpool will not PAY for