Whirlpool ETl8GK, ET18HK manual Before calling for assistance

f you need service or assistance,

we suggest you follow these five steps:

. Before calling for assistance...

Performance problems often result from little things : “1:can find and fix yourself without tools of any kind

!t your refrigerator will not operate:

s ts the electric cord plugged into a live circuit with proper voltage? (See page 4.)

*Halve you checked your home’s maln fuses or clrcult tjrea ker box?

=IF rhe Retrigerator Control ON?

2. If you need assistance?..

Call Whirlpool COOL-LINE’ service assistance tele- phone number. Dial free from anywhere in the U.S.:

I-000-253-1301

and talk with one of our trained Consultants. The Con- sultants can instruct you in how to obtain satisfactory

operation from your appliance or, it service is neces-

sary, recommend a qualified service company in your area

It there is a rattling or jingling noise or unfamiliar sounds:

*Is something on top or behind the retrlgerator making

raise when the refrigerator IS running?

*New features on your new refrigerator make new s..iunds. You may be hearing air flowing from the fans, tlrner clicks tor the defrosting cycle, or defrost water srornlng in the defrost pan.

rf your ice maker will not operate:

a Fias the freezer had enough time to get cold? With a xw refrigerator, this might take overnight.

a 1: the signal arm ON.. in the down position?

3 !5 t?e water valve turned on3 Is water getting to the Ice maker?

ri there is water in the defrost pan:

b T!?I~ !s normal in hot, muggy weather The pan can even be half full. Make sure the refrigerator IS level so +he pan does not overblow.

It the light does not work:

*tiuve you checked your home’s main fuses or clrculi area ker box?

*is the power supply cord plugged into a live clrcult with the proper voltage3 (See page 4.)

if a bulb is burned out:

=See instructions for changing light bulbs on page 6

.ise appliance bulbs only

if the motor seems to run too much:

%,s the condenser free of dust and lint?

c :Jn hot days, or if the room IS warm, the motor naturally iuns longer.

lf the door has been opened a lot, or if a large amount 31 rood has been put In, the motor will run longer to zooI down the interior

Remember: Motor running time depends on different

things. number of door openings, amount of food

stored. temperature of the room, setfing of the controls,

And your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compartment

AI1 this means better refrigeration and may require more running time than your old one.

3. If you need service:..

~,idCd

Whirlpool

has

a’nationwide

network

of

franchised

TECH-CARE’

service

2

companies.

TECH-CARE

service

TefTCARE

technicians

are

trained

to fulfill

the

FRANCHISEDSERYICE product

warranty

and

provide

after-

warranty

service,

anywhere

in the

United

States. To IO-

cate TECH-CARE

service

in

your

area,

call

our

COOL-

LINE service

assistance

telephone

number

(see

Step

2)

or look

in yourtelephone

directory

Yellow

Pages

under:

APPLIANCES-HOUSEHOLD-

ELECTRKAL

APPLIANCES-

MAJOR

-SERVICE

B REPAIR

OR

MAJOR-REPAIRING

I PARTS

(V~IIALPOOL

APDLIANCFS

WHIRLPOOL

APPLIANCES

iRAN:‘YISEnTECH~CAilE

bERVlCE

FRANCHISED TECH CARESC3VICI

\bH\',Cb

Cli1,,'\\,i-

\f,.HI

,C‘i;C

O~,,'\.\,fi.5

t-ZStWCE(O

XYZSERVICE

CO

'23MAPLE

999

9994

OR

123 MAPLE

999

9999

WASHING

MACHINES,

DRYERS

8 IRONERS

-

SERVlClNG

'WdRLPOOLAPPLlANCES

k9ANCHISEDTtCH-CAllt

SERVICE

4. If you have a problem?..

Call our COOL-LINE service asslstance telephone number (see Step 2) and talk with one of our Consul- tants, or it you prefer, write to,

Mr Donald Skinner

Director of Customer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, MI 49022

5.If you need FSP’

replacement parts?. .

FSP’

is a

registered

trademark

of

Whirlpool

Corpora-

tlon

for

quality

parts.

Look

for

this

symbol

of

quality

whenever

you

need

a

replacement

part

for

your

Whirlpool

appliance.

FSP

replacement

parts

will

fit

right

and

work

right,

because

they

are

made

to

the

same

exacting

specifications

used

to build

every

new

Whirlpool

appliance.

To locate

FSP replacement

parts

in your

area,

refer

to

Step

2 above

or call

the

Whirlpool

COOL-LINE

service

assistance

number

in

Step

3

*It you must call or write, please provide: model number, serial number, date of purchase, and a com-

plete description of the problem. This information iS needed in order to better respond to your request tOr assistance.

15