Whirlpool ETl8JM manual Before calling for assistance, If you need assistance, If you need service

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If your refrigerator will not operate:

l Is the power supply cord plugged into CIlive circuit with the proper voltage? (See page 4.)

l Have you checked Your home’s main fuses or circuit breaker box?

l Is the Refrigerator Control turned ON?

If there is a rattling or jingling noise, or other un- familiar sounds:

l Is something on top or behind the refrigerator mak- ing noise when the refrigerator is running?

l New features on Your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, defrost water draining into the defrost pan.

If your ice maker will not operate:

l Has the freezer had enough time to get cold? With a new refrigerator, this might take overnight

l Is the signal arm ON...in the down position?

l Is the water valve turned on? Is water getting to the ice maker?

If there is water in the defrost pan:

l In hot, muggy weather, this is normal. The pan can even be half full. Makesure the refrigerator is level so the pan doesn’t overflow.

If the light does not work:

l Have you checked your home’s main fuses or circuit breaker box?

l is the power supply cord plugged into a live circuit with the proper voltage? (See page 4.)

If a bulb is burned out:

l See instructions for changing lrght bulbs on page6. Use appliance bulbs only.

If the motor seems to run too much:

l Isthe condenser, behind the refrigerator, free of dust and lint?

lOn hot days, or if the room is warm, the motor natu-

rally runs longer

lIf the door has been opened a lot, the motor will run longer to cool down the interior

2. If you need assistance*...

Call Whirlpool COOL-LINE%ervice assistance telephone number. Dial free from:

Continental U.S. . . . . . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . . . (800) 253-I(21

and talk with one of our trained Consultants. The Con- sultant can instruct you in how to obtain satisfactory operation from your appliance or, If service ISneces- sary, recommend a qualified service company in your area.

3.If you need service*...

Whirlpool has a no-

tionwide network of franchised TECH-CARE’ Service Companies.

TECH-CARE service technicians are trained to fulfill the product

warranty and provide 7F&wMRE after-warranty service.

FRANCHISED SERVICE anywhere in the United States. To locate TECH-

CARE sewice in your area, call our COOL-LINE service assistance telephone number [see Step 2) or look in Your telephone directory Yellow Pages under:

APPLIANCES-HOIJSEHOLD~					ELECTRICAL	APPLIANCES-
MAJOR-SERVICE			6 REPAIR		MAJOR-	REPAIRING		6	PARTS
WHIRLPOOL		APPLIANCES		OR	WHIRLPOOL	APPLIANCES
FRANCHISED TECH-CARE SERVICE					FRANCHISED TECH-CAAE SERVICE
	SERVICE		COMPA,YIES		SERVICE		COMPANIES
XY2	SERVICE	CO			XYZ SERVICE	CO
123 Maple			999	9999	123 Maple		-.		999.9999
				OR
			WASHING	MACHINES.DRYERS
			L IRONERS~SERVICING
			WHlRLPOOL	APPLIANCES
			FRANCHISED TECH CARE SERVICE
				SERVICE	COMPANIES
			XYZ SERVICE CO
			123 Maple		-. 999.9999
4.	If	you have a problem*...

Remember:

Motor

running

trme

depends

on

dif-

Call our COOL-LINE service

assistance

telephone

ferent things:

number

of

door

openings,

amount

of

number

(see

Step

2) and

talk with

one of our Consul-

food

stored,

temperature

of

the room,

setting

of

the

tants,

or

If you

prefer, write to:

controls.

Mr

Stephen

E. Upton, Sr.Vice

President

And,

your

new

refrigerator

may

be

larger

than your

Whirlpool Corporatron

old

one

so it has more

space

to be

cooled.

It also

has

Administrative

Center

a regular

freezer

instead

of

a

frozen

food

compart-

2000 US-33North

ment. All

this means

better

refrigeration

and

may

re-

Benton

Harbor,

Ml 49022

quire more running time than your old one

*If you must

call

or write, please provide:

model

FSP

IS CI registered

trademark

of

WhIrlpool

number, serial number, date of purchase, and a com-

plete

description

of the

problem.

This information

is

Corporation

for

quollty

parts

took

for this

symbol

for your

WhIrlpool

oppllance

FSPreplacement

to better

respond

to your

request

for

of

quollty

whenever

you need

o

port

needed

In order

0

FSP

paris

will

fit right

and

work

right. because

they

ore

assistance.

8

made

lo

the

some

exacilng

spac~f~coi~ons

used

to

build

every

new

Whirlpool

appliance