Whirlpool ET18XM Before calling for assistance, If you need assistance%, If you need service%

If you need service or assistance,

we suggest you follow these five steps:

1, Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If

your

refrlgemtor

will

not

operate:

l

Is the

electric

cord

plugged

into a

live

circuit

with

proper

voltage?

(See

page

4.)

l

Have

you

checked

your

home’s

main

fuses or

circuit

breaker

box?

l

Is the

Refrigerator

Control

ON?

If

there

Is

a

mttllng

or

jlngllng

nolse

or

unfamlllar

sounds:

l

Is something

on

top

or

behind

the

refrigerator

making

noise

when

the

refrigerator

is running?

l

New

features

on

your

new

refrigerator

make

new

sounds. You may be hearing air flowing from the fans,

timer

clicks

for

the

defrosting

cycle,

or defrost

water

draining

in

the

defrost

pan.

If your Ice maker will not opemte:

l Has the freezer had enough time to get cold? With a new refrigerator, this might take overnight.

l Is the signal arm ON...in the down position?

l Is the water valve turned on? Is water getting to the ice maker?

If there Is water In the defrost pan:

l This is normal in hot, muggy weather. The pan can even be half full, Make sure the refrigerator is level so the pan does not overflow.

If the light does not work:

l Have you checked your home’s main fuses or circuit breaker box?

l Is the power supply cord plugged into a live circuit with the proper voltage? (See page 4.)

If a bulb Is burned out:

l See instructions for changing light bulbs on page 6.

Only use appliance bulbs.

It the motor seems to run too much:

l Is the condenser, behind the refrigerator, free of dust and lint?

l On hot days, or if the room is warm, the motor naturally runs longer.

l If the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the lnterlor.

Remember: Motor running time depends on different

things; number of door openings, amount of food

stored, temperature of the room, setting of the controls.

And, your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compartment.

All this means better refrigeration and may require more running time than your old one.

2. If you need assistance%.

Call Whlrlpool CCCL-LINE@ servloe assistance tele- phone number. Dial free from anywhere In the U.S.:

1-800-253-1301

and talk with one of our trained Consultants. The Con- sultants can instruct you in how to obtain satisfactory

operation from your appliance or, if service is neces-

sary, recommend a qualifled service company in your area.

3.If you need service%.

Whirlpool has a nationwide network

of franchised TECH-CARE@ service

companies. TECH-CARE service

technicians are trained to fulfill the product warrarItY and provide after- warranty service, anywhere in the United States. To lo-

cate TECH-CARE service in your area, call our COOL- LINE service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLD-		ELECTRICAL	APPUANCES-
MAJOR-SERVICE	6 REP*IR	MAJOR -	REMRING	h PIRTS

01

WHIRLPOOL APPLIANCES		WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE		FRANCHISED TECH-CARE SERYICE
SERVICE	COMPANIES	SERVICE	COMPANIES
XYZ SERVICECO		XYI SERVICECO	93w999
123 MAPLE	999.9999	123 MAPLE
	OR
	WASHING MKHNES.	DRYERS
	6 IRONERS-	SERVlClNC
	WHIRLPOOL APPLIANCES
	FRANCHISED TECH-CARE SERYICE
	SERVICE	COMPANIES
	XYZ SERVICECO	999493
	123 MAPLE

4. If you have a problem?..

Call our COOL-LINE service assistance telephone number [see Step 2) and talk with one of our Consul- tants, or if you prefer, write to:

Mr. Robert Stanley

Division Vice President

Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

5.If you need FSP@ replacement parts?..

FSP@is a

registered

trademark

of

Whirlpool

Corpora-

tion

for

quality

parts.

Look

for

this

symbol

of

quality

whenever

you

need

a

replacement

part

for

your

Whirlpool

appliance.

FSP

replacement

parts

will

fit

right and work right, because

they are made to the

same

exacting

specifications

used

to build

every

new

Whirlpool

appliance.

To lbcate

PSP replacement

parts

in your

area,

refer

to

Step

3 above

or call

the

Whirlpool

COOL-LINE

service

assistance

number

in

Step

2.

‘If

you

must

call

or

write,

please

provide:

model

number,

serial

number, date of

purchase,

and a com-

plete

description

of

the

problem.

This

information

is

needed

in order

to better

respond

to your

request

for

assistance.

15