If you need service or assistance,
we suggest you follow these five steps:
1.Before calling for
assistance...
Performance problems often result from little things you can find and fix without tools of any kind.
If nothing operates:
l Is the cooktop wired correctly to a live circuit with the proper voltage? (See Installation Instructions .)
l Have you checked your home’s main fuses or circuit breaker box?
If surface units will not operate or seem to cook too slow:
l Have you checked your home’s main fuses or circuit breaker box?
l Is the surface unit control knob turned to a setting other than OFF?
l Are you using the proper cook- ware? See page 6.
l Do the control knobs turn?
If surface unit control knob(s) will not turn:
l Did you push in before trying to turn?
If cooking results aren’t what you expected:
l Is the cooktop level?
l Are the pans the size called for in the recipe?
l Are you following a tested recipe from a reliable source?
l Do the cooking utensils have smooth, flat bottoms and fit the sur- face unit being used?
See the Cooking Guide for more in- formation on cooking problems and how to solve them.
2.If you need assistance%.
Call Whirlpool
ice assistance telephone number. Dial free trom anywhere in the U.S.:
and talk with one of our trained con- sultants The consultants can instruct you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your area.
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