Whirlpool W10458809B manual Cooktop Care, Troubleshooting, General Cleaning

COOKTOP CARE

General Cleaning

IMPORTANT: Before cleaning, make sure all controls are off and the cooktop is cool. Always follow label instructions on cleaning products.

Soap, water and a soft cloth or sponge are suggested first unless otherwise noted.

STAINLESS STEEL (on some models)

To avoid damage to stainless steel surfaces, do not use soap- filled scouring pads, abrasive cleaners, Cooktop Cleaner, steel- wool pads, gritty washcloths or abrasive paper towels.

Cleaning Method:

Rub in direction of grain to avoid damaging.

■Stainless Steel Cleaner and Polish Part Number 31462 (not included):

See “Assistance or Service” section to order.

■Liquid detergent or all-purpose cleaner: Rinse with clean water and dry with soft, lint-free cloth.

COOKTOP CONTROLS

To avoid damage to the cooktop controls, do not use steel wool, abrasive cleansers or oven cleaner.

To avoid damage, do not soak knobs.

When replacing knobs, make sure knobs are in the Off position.

On some models, do not remove seals under knobs.

Cleaning Method:

■Soap and water:

Pull knobs straight away from control panel to remove.

■Dishwasher:

Pull knobs straight away from control panel to remove.

PORCELAIN ENAMEL SURFACES

(on some models)

Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the entire appliance is cool. These spills may affect the finish.

Cleaning Method:

■Glass cleaner, mild liquid cleaner or nonabrasive scrubbing pad:

Gently clean around the model and serial number plate because scrubbing may remove numbers.

COIL ELEMENTS

Cleaning Method:

■Damp cloth: Make sure control knobs are off and elements are cool.

Do not clean or immerse in water. Soil will burn off when hot.

For more information, see “Coil Elements and Burner Bowls.”

BURNER BOWLS

Cleaning Method:

Chrome only

It is not recommended to wash chrome bowls in a dishwasher.

■Solution of 1 cup (125 mL) ammonia to 1 gal. (3.75 L) water:

Soak for 20 minutes, then scrub with stainless steel-wool pad.

■Oven cleaner: Follow product label instructions.

■Mildly abrasive cleanser: Scrub with wet scouring pad.

Porcelain enamel only

■Dishwasher

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate Excessive heat around cookware on cooktop

■Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

■Is the cooktop wired properly? See Installation Instructions.

Cooktop will not operate

■Is the control knob set correctly? Push in knob before turning to a setting.

■On some ceramic glass models, is the “Cooktop Lockout” set?

See “Cooktop Lockout” section.

■On coil element models, is the element inserted properly? See “Coil Elements and Burner Bowls” section.

■Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the control knob set to the proper heat level? See “Cooktop Controls” section.

■Is the appliance level?

Level the appliance. See the Installation Instructions.

■On coil element models, is the element inserted properly? See “Coil Elements and Burner Bowls” section.

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