Whirlpool RT14DKXE Requesting Assistance Or Service, If you need assistance, If you need service’

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Requesting Assistance Or Service

Before calling for assistance or service, please check “Troubleshooting” on page 21. It may save you the cost of a service call. If you still need help, follow the instructions below.

1. If you need assistance* . ..

Call our toll-free telephone number. Dial free from anywhere In the U.S.A.:

wl-800-44-ROPER (l-800-447-6737)

El

and talk with one of our trained

 

consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

If you prefer, write to:

Mr. William Clark

Consumer Assistance Representative

Whirlpool Corporation

2000 North M-63

Benton Harbor, Ml 49022-2692

Please include a daytime phone number in your correspondence.

2. If you need service’ .. .

Contact the dealer from whom you pur- chased the appliance or the

Elauthorized servicer in your SERVKE area. For help finding an

authorized servicer in your area, call our toll-free number in Step 1.

l When asking for help or service:

3.If you need FSP

replacement parts . ..

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your ROPER@ appli- ance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new ROPER appliance.

To locate FSP replacement parts in your area, refer to Step 2 or call our toll-free telephone number in Step 1.

4.If you are not satisfied with how the problem was solved . . .

l Contact the Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

l Contact MACAP only when the dealer, authorized servicer and Whirlpool have failed to resolve your problem.

Major Appliance Consumer Action Program

20 North Wacker Drive

Chicago, IL 60606

lMACAP will in turn inform us of your action.

Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 2.) This information will help us respond properly to your request.

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WITH QUESTIONS OR COMMENTS

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Contents UseAndCare Table of Contents Your safety is important to us Refrigerator SafetyHelp us help you Control Panel Parts And FeaturesModel RT14ECRE Model RT14DKXE Cleaning it before use Before Using Your RefrigeratorCleaning your refrigerator Removing packaging materialsPlugging it Installing it properly Leveling itTemperature controls Using Your RefrigeratorSetting the controls Power Saving ControlRemoving the trivet SettingsChanging the control Model RtiqecreRemoving the crisper and cover Adjusting the refrigerator shelvesUsing the ice cube trays Model RTl4DKXEProblem Using the optional automatic ice makerSolving common ice maker problems Possible CAUSE/SOLUTIONSlight hum, soft hiss Changing the light bulbUnderstanding the sounds you may hear Clicking or snapping soundsIce maker sounds Saving energyReversing the door swing Running soundsPart HOW to CleanCaring For Your Refrigerator What to USECoils Short vacations Vacation and movingCare Long vacationsPower interruptions Questions?Food Storage Guide Storing fresh foodPackaging Storing frozen foodFreezing Troubleshooting Problem Check the FollowingIf you need FSP Replacement parts Requesting Assistance Or ServiceIf you need service’ If you are not satisfied with how the problem was solvedIndex Full FIVE-YEAR Length of Warranty WE will PAY for Full ONE-YEARWE will not PAY for
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