Whirlpool ED19EK manual Before calling for assistance, If you need assistance, If you need service

If you need service or assistance, we suggest you follow these four steps:

I. Before calling for assistance.. .

Performance problems often result from little things You con find and fix Yourself without tools of any kind.

If your refrigerator will not operate:

l Is the electric cotd plugged in?

lIs Q fuse blown or a circuit breaker tripped? l Is the Temperature Control turned ON?

If there is a rattling or jingling noise, or other

,unfamlliar sounds:

l Is something on top or behind the refrigerator mak- ing noise when the refrigerator is running7

l New features on Your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle. defrost water draining into the defrost pan.

If your ice maker will not operate:

l Has the freezer hod enough time to get cold? With a new refrtgerotor, this might take overnight.

l Is the signal arm ON...in the down position?

l Is the water valve turned on? Is water getting to the ice maker7

If there is water in the defrost pan:

l In hot, muggy weather. this is normal. The pan con even be half full. Make sure the refrigerator IS level so the pan doesn’t overflow.

If the light doesn’t work:

l Check fuses and circuit breakers. Make sure it’s plugged in.

If a bulb Is burned out:

l See instructions for changing light bulbs on page

7. Use appliance bulbs only.

If the motor seems to run too much:

l Is the condenser, behind the base grille, free of dust and lint?

l On hot days, or if the room is worm, the motor naturally runs longer.

l If the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the interior.

Remember: Motor running time depends on dif- ferent things: number of door openings, amount of food stored. temperature of the room, setting of the controls.

And. your new refrigerator may be larger than your old one so it has more space to be cooled. It also has o regular freezer instead of Q frozen food compartment. All this means better refrigeration and may require more running time than your old one.

2. If you need assistance*. ..

Call Whirlpool COOL-LINE@ service assls- tance telephone number. Dial free from:

ContInental U.S. . . . . . . . . . . . . (800) 253-1301 Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . . (800) 253-4121

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain satisfac- tory operation from your appliance or, if service is necessary recommend a qualified service company in vour area.

3. If you need service”. ..

Whirlpool has a na-

tionwide network of franchised TECH-CARE@ 1

Service Companies.

_ TECH-CARE servi !technicians ore trained

to fulfill the product

warranty and provide 7iEC#CARE after-warranty service,

FRANCHISED SERVICE anywhere in the United

States. To locate

TECH-CARE service in your area, call our COOL-LINE service assistance telephone number (see Step 2) or look in your telephone directorv Yellow Paaes under.

APPLIANCES-HOUSEHOLD-					ELECTRICAL	A PPLIAN	CES-
MAJOR-	SERVICE 6		REPAIR		MAJOR-	REF ‘AIRING	h PARTS
WHIRLPOOL	APPLIANCES			OR	WHIRLPOOL	APPL,IANCES
FRANCHISED TECMARE			SERVICE		FRANCHISED TI:C%l-CARI : SERVICE
SERVICE		COMPANIES			SIRV, ICE COE HPANIES
XY2 SERVICE CO					XYZ SERVICE CO
123 Maple			999.9999		123Maplc....		999.9999
				OR
		WASHING		MA CHINES.DRYERS
		6	IRONER S-SERVICING
		WHIRLPOOL		AP PLIANCES
		FRANCHISED TECH-CARE SERVICE
			SERVlCE		COMPANlES
		XYZ SERVICE CO
		123 Maple			999.9999

4. If you have a problem:‘:. ..

Call our COOL-LINE service asslstance telephone number (see Step 2) and talk with one of our Consul- tants, or if ycu prefer, write to:

Mr. Stephen E. Upton, 5%Vice President Whirlpool Corporation

Administrative Center 2000 US-33North Benton Harbor, MI 49022

‘If You must call or write, please provide- model number. serial number, dote of purchase, and a complete description of the problem. This informa- tion is needed in order to better respond to your request for assistance.

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