Whirlpool ISD4700 manual Troubleshooting, Dishwasher is not operating properly

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TROUBLESHOOTING

TROUBLESHOOTING

First try the solutions suggested here and possibly avoid the cost of a service call...

Dishwasher is not operating properly

Dishwasher does not run or stops during a cycle Is the door closed tightly and latched?

Is the right cycle selected? Refer to the “Cycle Selection Charts.”

Is there power to the dishwasher? Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Has the motor stopped due to an overload? The motor automatically resets itself within a few minutes. If it does not restart, call for service.

Is the water shutoff valve (if installed) turned on?

Dishwasher will not fill

Is the overfill protection float able to move up and down freely? Press down to release.

Water remains in the dishwasher Is the cycle complete?

Detergent remains in the covered section of the dispenser

Is the cycle complete?

Is the detergent lump-free? Replace detergent if necessary.

Is the bottom rack installed properly with the bumpers in the front? Refer to the “Parts and Features” section. Reinstall the rack if necessary.

White residue on the front of the access panel

Was too much detergent used? Refer to the “Detergent Dispenser” section.

Is the brand of detergent making excess foam? Try a different brand to reduce foaming and eliminate buildup.

Odor in the dishwasher

Are dishes washed only every 2 or 3 days? Run a rinse cycle once or twice a day until you have a full load.

Does the dishwasher have a new plastic smell? Run a vinegar rinse as described in “Spotting and filming on dishes” later in this Troubleshooting guide.

Condensation on the kitchen counter (built-in models)

Is the dishwasher aligned with the countertop? Moisture from the vent in the dishwasher console can form on the counter. Refer to the Installation Instructions for more information.

Dishes are not completely clean

Food soil left on the dishes

Is the dishwasher loaded correctly? Refer to the “Dishwasher Loading” section.

Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the “Dishwasher Efficiency

Tips” section.

Did you use the correct amount of fresh detergent? Use recommended dishwasher detergents only. Refer to the “Detergent Dispenser” section. Do not use less than 1 tb

(15 g) per load. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent.

Is detergent caked in dispenser? Use fresh detergent only. Do not allow detergent to sit for several hours in a wet dispenser. Clean dispenser when caked detergent is present.

Is the pump or spray arm clogged by labels from bottles and cans?

Is the home water pressure high enough for proper dishwasher filling? Home water pressure should be 20 to

120 psi (138 to 828 kPa) for proper dishwasher fill. If you have questions about your water pressure, call a licensed, qualified plumber.

Are high suds slowing the wash arm? Do not use soap or laundry detergents. Use recommended dishwasher detergents only.

Dishwasher door will not close

Is the bottom rack in backward? The rack bumpers must face the dishwasher door.

Spots and stains on dishes

Spotting and filming on dishes

Is your water hard or is there a high mineral content in your water? Conditioning the final rinse water with a liquid rinse aid helps eliminate spotting and filming. Keep the rinse aid dispenser filled.

Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the “Dishwasher Efficiency

Tips” section.

Did you use the correct amount of effective detergent? Use recommended dishwasher detergents only. Refer to the “Detergent Dispenser” section. Do not use less than 1 tb

(15 g) per load. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent.

Is the home water pressure high enough for proper dishwasher filling? Home water pressure should be 20 to

120psi (138 to 828 kPa) for proper dishwasher fill. If you have questions about your water pressure, call a licensed, qualified plumber.

NOTE: To remove spots and film from dishes, try a white vinegar rinse. This procedure is intended for occasional use only. Vinegar is an acid, and using it too often could damage your dishwasher.

1.Wash and rinse dishes. Use an air-dry or an energy- saving dry option. Remove all silverware or metal items.

2.Put 2 cups (500 mL) white vinegar in a glass or dishwasher-safe measuring cup on the bottom rack.

3.Run the dishwasher through a complete washing cycle using an air-dry or an energy-saving dry option. Do not use detergent. Vinegar will mix with the wash water.

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Contents W10102274B Model ISD4700UNDERCOUNTER DISHWASHER Use & Care GuideTABLE OF CONTENTS Your safety and the safety of others are very important DISHWASHER SAFETYIMPORTANT SAFETY INSTRUCTIONS DANGERConnect ground wire to green ground connector in terminal box Before Using Your DishwasherTip Over Hazard Doing so can result in serious injury or cutsControl Panel PARTS AND FEATURESSTART-UP GUIDE Using Your New DishwasherDISHWASHER LOADING Stopping Your DishwasherLoading Bottom Rack Loading Silverware BasketSmall items basket DISHWASHER USE Where to fillDetergent Dispenser Filling the dispenserRinse Aid Dispenser Cycle Selection ChartsDishwasher Efficiency Tips Checking the dispenserChanging a Cycle or Setting Canceling a CycleAdding Items During a Cycle Option SelectionsDrying System WASHING SPECIAL ITEMSOverfill Protection Float Cleaning the Filter Screen CleaningCleaning the exterior Cleaning the interiorDishes are not completely clean TROUBLESHOOTINGDishwasher is not operating properly Spots and stains on dishesIf you need replacement parts ASSISTANCE OR SERVICEIn the U.S.A Dishes do not dry completelyPage ONE YEAR LIMITED WARRANTY WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTYITEMS WHIRLPOOL WILL NOT PAY FOR DISCLAIMER OF IMPLIED WARRANTIES LIMITATION OF REMEDIES