Troubleshooting

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below before calling for assistance or service. If you still need help, see the “Requesting Assistance or Service” section.

IF MICROWAVE DOES NOT OPERATE, FIRST CHECK THE FOLLOWING:

•

Is the microwave plugged into a live outlet with the proper voltage? (See installation instructions.) Have you blown a household fuse or tripped a circuit breaker?

Has the electric company experienced a power failure?

OTHER POSSIBLE PROBLEMS AND THEIR CAUSES:

	Problem	Cause

	The microwave oven	•The door is not firmly closed and latched.
	will not run.	•You did not touch START/ENTER.
		•You did not touch START/ENTER.
		•You did not follow directions exactly.
		•An operation that was programmed earlier is still running.
		•You have not entered numbers after touching COOK TIME.
	Microwave cooking	•The electric supply to your home or wall outlets is low or lower than normal.
	times seem too long.	Your electric company can tell you if the line voltage is low. Your electrician
		or service technician can tell you if the outlet voltage is low.
		•The cook power is not at the recommended setting.
		•Larger amounts of food need longer cooking times.
	The turntable will	•The turntable is not correctly in place. Make sure the turntable is correct-side
	not turn.	up and is sitting securely on center shaft.
		•The support is not operating correctly. Remove turntable, check that the
		turntable support is properly in place, and restart oven. If turntable support
		does not move, call an authorized service technician for repair. Cooking
		without the turntable can give you poor results.

	The display shows a	•The oven door is not closed completely.
	time counting down but	•You have set the controls as a kitchen timer. Touch OFF/CANCEL to
	the oven is not cooking.
	the oven is not cooking.	cancel the Minute Timer.
		cancel the Minute Timer.

	You do not hear the	•The command is not correct.
	Programming Tone.

	The fan seems to be	•The oven has been stored in a cold area. The fan will run slower until the oven
	running slower than	warms up to normal room temperature.
	usual.

	The display is	•There has been a power interruption. Reset the clock.
	showing “88:88”.

If none of these items is causing your problem, see the “Requesting Assistance or Service” section on page 25.

MHE13XH specifications

The Whirlpool MHE13XH is a state-of-the-art microwave oven designed to meet the needs of modern kitchens while providing exceptional cooking performance. This model stands out with its sleek design and advanced features that enhance convenience, efficiency, and versatility in meal preparation.

One of the prominent features of the Whirlpool MHE13XH is its powerful 1.3 cubic feet capacity, making it spacious enough to accommodate various dishes. This microwave boasts a 900-watt cooking power, ensuring that meals are cooked quickly and efficiently. The even cooking technology employed allows for consistent results, eliminating the common problem of hot spots typically found in microwaved food.

The MHE13XH integrates several convenient cooking presets, tailored for specific food types such as popcorn, pizza, and reheat, simplifying the cooking process. The one-touch cooking options allow users to prepare meals with just the push of a button, catering to the busy lifestyles of today's consumers.

Another innovative feature is the sensor cooking technology. This function detects the moisture released from the food and automatically adjusts the cooking time and power level, ensuring perfectly cooked meals every time without the need for constant monitoring. This feature is not only a labor-saver but also enhances the quality of the food being prepared.

The design of the Whirlpool MHE13XH is equally impressive. Its modern stainless steel finish adds a touch of elegance to any kitchen decor. The easy-to-clean interior features a smudge-proof coating that minimizes fingerprints and makes maintenance a breeze. The interior light ensures that users can always monitor their food as it cooks, adding another layer of convenience.

This microwave also incorporates a child lock feature, providing peace of mind for families with young children. This mode prevents accidental operation, making it safer in households with little ones.

In summary, the Whirlpool MHE13XH microwave oven combines powerful cooking capabilities with innovative features such as sensor cooking and one-touch presets, all wrapped in a stylish and functional design. With its focus on convenience, efficiency, and safety, it is an excellent addition to any kitchen that aims to streamline meal preparation while delivering delicious results. Its advanced technology and user-friendly interface make it a favorite among home cooks and culinary enthusiasts alike.