Whirlpool YMH6140XF installation instructions Troubleshooting, Problem Cause

Page 39

TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see the “Requesting Assistance or Service” section on pages 41 or 42.

MICROWAVE OVEN DOES NOT WORK

 

PROBLEM

CAUSE

 

 

 

 

 

 

Nothing works.

The power supply cord is not plugged into a live circuit with the proper

 

 

voltage. (See the “Electrical requirements” section on page 5 and the

 

 

“Electrical connection” section on page 12.)

 

 

A household fuse has blown or a circuit breaker has tripped.

 

 

The electric company has had a power failure.

 

 

 

 

 

The microwave oven

You are using the oven as a timer. Touch TIMER OFF to cancel the

 

will not run.

Minute Timer.

 

 

The door is not firmly closed and latched.

 

 

You did not touch START/ENTER.

 

 

You did not follow directions exactly.

 

 

An operation that you set earlier is still running. Touch OFF/CANCEL to

 

 

cancel that operation.

 

 

 

 

 

COOKING TIMES

 

PROBLEM

CAUSE

 

 

 

 

 

Food is not cooked

The electric supply to your home or wall outlets is low or lower than normal.

 

enough.

Your electric company can tell you if the line voltage is low. Your electrician

 

 

or service technician can tell you if the outlet voltage is low.

 

 

The cook power is not at the recommended setting. Check the chart on

 

 

page 21.

 

 

You have not allowed enough cooking time for the amount of food being

 

 

cooked. Larger amounts of food need longer cooking times.

 

 

 

 

 

The display shows a time

The oven door is not closed completely.

 

counting down but the

You have set the controls as a minute timer. Touch TIMER OFF to

 

oven is not cooking.

 

cancel the Minute Timer.

 

 

 

 

 

 

 

 

continued on next page

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Contents Microwave Hood 800 253 On next Microwave Oven SafetyMicrowave Oven Safety WWARNING Electrical RequirementsSpace Requirements Critical DimensionsTo remove Removing and Replacing the Microwave OvenTo replace Removing and Replacing the Microwave OvenMagnetron Oven cavity Metal floor Glass turntable HOW Your Microwave Oven WorksRadio Interference Testing Your Microwave OvenTesting Your Dinnerware or Cookware Operating Safety PrecautionsElectrical Connection If your electric power line or outlet voltage isTo install turntable and support Auto Reheat Defrost Cook Control Panel FeaturesTouch Audible signalsUsing the child lock Interrupting cookingUsing the Exhaust FAN Example for Setting the ClockTouch Clock Enter the time of dayTime of day Using the Minute TimerTo cancel the minute timer One long tone will soundChanging Preset Cooking Times Using ADD MinuteCooking AT High Cook Power Changing instructionsFour tones will sound Cooking AT Different Cook Powers Cooking AT Different Cook Powers Example for 7 minutes, 30 seconds Repeat until desired cook power appearsCooking in Stages Enter the cooking time for the first stageFirst stage, when cooking with 2 stages Touch Amounts YOU Food Auto Cook † Number PAD can Choose Touch Amounts YOU Food Auto Reheat † Number PAD Can Choose Touch Weights YOU can SET Food Auto Defrost † Number PAD Food Special Instructions Auto Defrost ChartMeat setting Fish settingCornish Hens Weight conversion chartDefrosting Tips ChickenPopcorn BAG Size TouchCountdown time may vary from above example for 2 cups Change to 2 cups, if desiredUsing Warm Hold Caring for Your Microwave Oven To replace the grease filters, slide each filter To replace the charcoal filters, push each filterTo remove the grease filters PN 4393691, push To remove the charcoal filters, push the backReplacing the Cooktop and Oven Lights Cover food to Cooking GuideArranging food Questions Answers Questions and AnswersProblem Cause TroubleshootingTurntable ProblemcauseOur consultants provide assistance with Requesting Assistance or ServiceToll free, 830 a.m. 6 p.m. EST, at If YOU Need Assistance or Service in CanadaTopic IndexWhirlpool will not PAY for Length of Warranty Whirlpool will PAY for Full ONE-YEARWarranty Limited FOUR-YEAR