Whirlpool MW8520XP Before calling for assistance, If you need assistance?, If you need setice?

If you need service or assistance,

we suggest you follow these four steps:

1. Before calling for assistance...

Performance problems often result from little

things you can find and fix yourself without tools of any kind:

If nothing operates:

l Is the oven correctly plugged into a live circuit with the proper voltage? (See page 20.)

l Have you checked the main fuse or circuit breaker box?

If the microwave oven will not run:

lIs the timer set?

l If the Temperature Probe is being used, is it plug- ged tightly into its socket?

l Is the door firmly closed and latched? l Did you touch START?

l Did you follow the directions exactly?

If the microwave cooking times seem too long: l Is the electric supply to your home low or lower than normal? Your electric company can tell

you if the line voltage is low.

lIs the Cook Power set correctly?

l Are you allowing for more time when cooking

	more food at one time?
If the display			shows the		time	counting		down but
the oven is not cooking:
l	Is the	oven	door	closed	completely?
l	Is the	oven	in a standing		time	between		QUICK
	DEFROST and COOK. (See page						9.)
l Have you set the controls as a kitchen timet?
If you do not			hear	the Programming			lone
[page		16):
l	Is the	command		correct’?

l Has the tone been cancelled?

If the fan seems to be running slower than usual:

l Has the oven been stored in a cold area? The fan will run slower until the oven warms up to normal room temperature.

If there has been a power interruption, the Dis- play will show 88:88. Reset the clock (page 6).

if the microwave oven turns off too soon or not soon enough when using the probe:

lIs at least % of the probe in the food?

l	Is the	probe	tip in the center				of the	food?
l	Is the	probe	touching		bone		or fat?
l Have		you allowed			roasts	to stand		for a few min-
	utes after cooking			to equalize			temperature?
l	Is the	probe	plugged		tightly		into its socket?
l	Is the	Cook	Power	set correctly?
l	Is the	Probe	Temperature			set correctly?

2. If you need assistance?..

Call the Whirlpool COOL-LINE* service as- sistance telephone number. Dial free from:

Continental U.S. . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Consultant can instruct you on how to obtain satisfactory operation from your appliance or, if

set-vice is necessary, recommend a qualified service company in your area.

3.If you need setice?..

Whirlpool has a

nationwide net- work of franchised TECH-CARE ’ serv- ice Companies. TECH-CARE service

technicians are trained to fulfill the product warranty and provide after-

warranty service, anywhere in the United States. To locate TECH-CARE service in your area, call our COOL-LINE set-vice assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLD-					ELECTRICALAPPLIANCES-
MAJOR-	SERVICE	L REPAIR		OR		MAJOR-	REPAIRING	L PARTS
WHIRLPOOLAPPLIANCES					WHIRLPOOL		APPLIANCES
FRANCHISEDTECH		CARESERVICE				FRANCHISEDTECH-CARESERVICE
.St:RI’IC t.		f‘O.MP4.YIE.S				.SERVICE (‘O.UP.4.VIES
XYZSERVICE	CO				XYZSERVICE		CO
123 Maple		999~9999				123 Maple..		999~9999
				OR
	WASHING		MACHINES,			DRYERS
		6 IRONERS-		SERVICING
	WHIRLPOOL		APPLIANCES
		FRANCHISEDTECH				CARESERVICE
		.St:RVIC‘E				(‘OMP.4 k’1E.S
	XYZSERVICE		CO
		123 Maple				999.9999

4. If you have a problem?..

Call our COOL-LINE service assistance tele- phone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Guy Turner, Vice President Whirlpool Corporation Administrative Center

2000 U.S. 33 North Benton Harbor, Ml 49022

‘If you must call orwrite, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to your request for assistance.

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