Troubleshooting
Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “RequestingAssistance or Service” on page 22.
If nothing operates, check the following:
q | Is the microwave oven plugged into a live outlet with the proper voltage? |
(See Installation Instructions.) |
Have you blown a household fuse or tripped a circuit breaker?
Has the electric company experienced a power failure?
Other possible | problems | and their causes: | ||
PROBLEM |
| CAUSE |
| |
The microwave | oven | l | The door is not firmly closed and latched. | |
will not run |
| l | You did not follow directions exactly. | |
|
| |||
Microwave cooking | l | The electric supply to your home or wall outlets is low or lower | ||
times seem too | long |
| than normal. Your electric company can tell you if the line | |
|
|
| voltage is low. Your electrician or service technician can tell | |
|
|
| you if the outlet voltage is low. |
The turntable will not turn
l
l
l
l
The Cook Function Knob is not at the correct setting. See the chart on page 14.
Larger amounts of food need longer cooking times.
The turntable is not correctly in place. Make sure the turntable is
The support is not operating correctly. Remove turntable and restart oven. If turntable support does not move, call an authorized Whirlpool service technician for repair. Cooking without the turntable can give you poor results.
The fan seems to be l The oven has been stored in a cold area. The fan will run
running slower than slower until the oven warms up to normal room temperature. usual
If none of these items was causing your problem, see “RequestingAssistance or Service” on page 22.
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