Trouble Shooting Guide
SYMPTOM | CAUSE (AND REMEDY) |
No sound or only a very
Severe hum or noise is heard.
The remote does not function.
The disc does not play.
The DVD door cannot open.
•The location and orientation of the antenna are incorrect. If you use an indoor antenna, change to an outdoor antenna.
•The TV antenna wire is too close to the Unit. Separate the antenna wire of the TV set from the Unit.
•Check that the speakers and equipment are connected securely.
•Make sure that you've selected the corrected equipment on the system.
•The system is in pause mode or in 
PLAY button to return to normal play mode.
•Fast forward or fast reverse is performed. Press the 
PLAY button to return to normal play mode.
•Check the speaker settings.
•Make sure that AUDIO output and AV IN input connections correct.
•Adjust the speakers volume.
•The DTS DVD disc cannot be decoded to have speaker output.
•This Unit is too hot, shut off half 30 minutes for cool down.
•You can use the Pink Noise setting to test that the speaker output is present (Please see Customizing the Function Settings)
•Check that the speakers and equipment are connected securely.
•Check that the connecting cords are away from a transformer or motor, and at least 10 feet (3 meters) away from a TV set or fluorescent light.
•Move your TV away from the audio equipment.
•The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
•Clean the disc.
•Vibrations from the speakers are affecting the Unit.
•Remove any obstacles between the remote and the Unit.
•Use the remote near the Unit.
•Point the remote at the remote sensor on the Unit.
•Replace all the batteries in the remote with new ones.
•There is no disc inside ("No Disc" appears on the TV screen).
•Insert the disc correctly with the playback side facing down on the disc tray.
•Clean the disc.
•A
•Condensation may have formed inside the Unit due to a sudden change in temperature. Wait about an hour for it to clear and try again.
•Reset the Unit, press the STANDBY/ON button to turn off the Unit, wait for a few seconds, then restart the Unit.
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