Whirlpool ET22DQ If You Need Assistance Or Service, Before calling for assistance, Possible Cause

Page 22

If You Need Assistance Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed descrip- tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Your refrigera- tor will not operate

Unfamiliar sounds or a rattling/jingling

noise

..

There is water in the defrost pan

The lights do not work

The optional ce maker will lot operate

POSSIBLE CAUSE

The power supply cord is not plugged into a live circuit with proper voltage.

A household fuse has blown or circuit breaker tripped.

The Refrigerator Control is not set correctly.

There is something on top of or behind the refrigerator.

The sounds are normal.

This is normal in hot, muggy weather. The pan may even be half full.

A household fuse has blown or circuit breaker tripped.

The power supply cord is not plugged into a live circuit with proper voltage.

The bulb is burned out.

The freezer has not had enough time to get cold.

The signal arm is in the OFF (up) position.

The water valve is turned

Off.

SOLUTION

Firmly plug power cord into a live circuit with proper voltage. (See

page 5.1

Replace household fuse or reset circuit breaker.

Set Refrigerator Control to a num- bered setting. (See page 7.)

Remove item from on top of or behind the refrigerator.

New features on your new refrigera- tor make new sounds. (See “Under- standing the sounds you may hear’ on page 16.)

Make sure the refrigerator is level so the pan does not overflow.

Replace household fuse or reset circuit breaker.

Firmly plug power cord into a live circuit with proper voltage. (See

paw 5.1

Replace bulb. (See page 15.)

Allow the freezer time to get cold- this could take overnight.

Push signal arm down to the ON position. (See page 11.)

Turn the water valve on.

Check the water line for clogs or

Water is not getting to the

leaks.

ice maker.

 

Image 22
Contents NO-FROST REFRIGERATOR-FREEZER Your safety is important to us Thank you for buying a Whirlpool applianceImportant Safety Instructions Help us help youParts And Features Control panelCleaning it Before Using Your RefrigeratorPlugging it Installing it properly Leveling itSetting the controls Using Your RefrigeratorTemperature controls ExlmoRYdlsTllRE~ SettingsAdjusting the door bins 117171 Changing the controlAdjusting the refrigerator shelves Adjusting the bin/shelf glidesRemoving the meat drawer and cover Crisper cover Adjusting the crisper humidity controlRemoving the crispers Removing the freezer shelfIce maker Using the automaticIce maker Problems SolvingRemoving the ice maker storage bin Using the Thirstcrushertm dispensing system Water dispenser Solving common dispenser problemsDispenser light Changing the light bulbs Removing Base GrilleUnderstanding the sounds you may hear Saving energyCaring For Your Refrigerator Cleaning your refrigeratorHOW to Clean PartPart What to USE Vacation and moving Power interruptionsCare Food Storage Guide Storing fresh foodPackaging Storing frozen foodFreezing Before calling for assistance If You Need Assistance Or ServicePossible Cause If you need assistance If you need serviceIf you are not satisfied with How the problem was solved If you need FSP replace- ment partsWhirlpool will PAY for Refrigerator WarrantyLength of Warranty Whirlpool will not PAY for