
If you need service or assistance, we suggest you follow these four steps:
1.Before calling for assistance...
Performance problems often result from little things you con find and fix yourself wrthout tools of any kind
If the electricity goes off:
learn how long the power will be off by calling the power company
if service is to be interrupted 24 hours or less, keep th’e freezer closed Most food WIII stay frozen
If sewice is to be Interrupted longer than 24 hours, do this
Remove 011unfrozen food and store In a frozen food iocker OR...
Jlace 2 Ibs (0 9 kg] of dry ice In freezer for every cu. ft of freezer space This will keep frozen foods for 2 to 4 days Wear gloves to protect your hands from dry Ice burns
If nerther food locker storage or dry Ice ISovoil- able, use or con perishable food at once
The length of time food will stay frozen depends on several factors For instance 0 full freezer will remain cold longer than a freezer pati~clly filled And a freezer full of meat WI// stay cold longer than a freezer filled with baked goods Also, if the food still contans ice crystals, it may be safely refrozen, 01~ though the quality and flavor may be affected Use tb ISfood as soon as convenient If the condition of the food ISpoor or IS In any way questionable, it IS w se to drspose of It
If your freezer stops running:
* 1sthe power supply cord plugged Into a live clrcurt w,th the proper voltage? (See page 4.)
= Have you checked your home’s morn fuses or circuit breaker box7
e Is the Temperature Control turned ON?
If the compressor seems to run too long:
*Isthe condenser, located on the bock of the freezer, free of dust and lint’
l Is there enough air ctrculation space above and tn bock of the freezer?
. On hot summer days or If the room is hot, the corn- pressor will run longer to provrde the correct amount of cooling
l If large amounts of unfrozen food hove been put ]nto the freezer, the compressor will run longer
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2. If you need assistance*...
Call Whirlpool
Continental U.S. . . . . . . . . . . . . . (800)
and talk with one of our trained Consultants. The Con- sultant con instruct you in how to obtain satisfactory operation from your appliance or, if service is neces- sary. recommend a qualifted service company in your area.
3.If you need service*...
Whirlpool has a no- tionwrde network of franchised
1
~ FRANCHISED SERVICE anywhere in the United States To locate TECH- CARE service in your area, call our
assistance telephone number [see Step 2) or look in vour telephone directory Yellow Pages under:
APPLIANCES | - HOUSEHOLD- | ELECTRICAL | APPLIANCES- | |
MAJOR - | SERVICE 8 REPAIR | MAJOR - | REPAIRING | 8 PARTS |
|
| OR |
|
|
ILHIRLPOOL | APPLIANCES | WHIRLPOOL | APPLIANCES |
|
FRANCHISE0 TECH CARE SERVICE | FRANCHISED | |||
.5Efl’I’f(‘E | ro.llf!4.~IFLs | .h611L’lC‘F ~‘O.lf,!\ | Y/ES | |
<YZSERVlCE | CO | XYZ SERVICE CO |
| |
123 Maple | 333.9939 | 123 Maple |
| 999.9993 |
OR
WASHING | MACHINES, | DRYERS |
8 |
| |
WHIRLPOOL | APPLIANCES |
|
FRANCHISED | ||
SBHI’If 3: c OZlf”~ \/ES | ||
NY2 SERVICE CO |
| |
123 Maplr |
| 999.9333 |
4. If you have a problem*...
Call our
Mr Robert Stanley Drvrsron Vice President Whirlpool Corporation 2000
*If you must call or write, please provide: model number, seria number, date of purchase, and a com- plete description of the problem. This information is needed In order to better respond to your request for assrstance.