Whirlpool EV15HK manual Before calling for assistance, If you need assistance, If you need service

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance...

Performance problems often result from little things iou can find and fix yourself without tools of any kind

If electricity goes off:

Learn how long power WIII be off by calling the power compar i

l;f service ISto :~e interrupted 24 hours or less, keep freezer closeo Most food WIII stay frozen

l if service ISio ne interrupted longer than 24 hours, do this

1.I?emove 0 Jnfrozen food and store in a frozen fooa locker OR...

2.Place 2 Ibs. (0 9 kg] of dry Ice in freezer for every cu ft of freezer space. This will keep frozen foods for 2 to 4 days. Wear gloves to protect your hands from dry Ice burns.

3.If neither fo#X iocker storage or dry Ice IS avail- able. use or can perishable food at once

l -he length of 4me food WI/I stay frozen depends OP several factor:, For Instance a full freezer will reman :olc longer bar a freezer patiiclly fllled. And a freezer full of meat WIII stay cold longer than a freezer fllied Beth baked goods Also. If the food still =ontans Ice ( rysials, It may be safely refrozen, al- ;hough the qballty and flavor may be affected Use !hls food as %on as convenient If the condition of the food IS pc,>r or IS in any way questionable, it IS

swse to dlspor+ of it

If freezer stops running:

9 Check to set if power cord IS plugged into the

niltlet

9 Check ‘use bL TXor circuit breaker

l ‘Ckjeck electn, company for a power faililre l Be sure Temperature Control IS turned ON

If compressor seems to run too long:

9 Check to see that condenser, located on buck of freezer, ISfree xf dust and lint

lOn hot summer days or if room IShot, compressor will

runlongerto~rovldethecorrectamouniofcoollng

l If large amounts of unfrozen food have been put into the freezer, compressor WIII run longer

l Check to see that there IS enough air clrculatlon space above and in back of the freezer

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2. If you need assistance*...

Call Whirlpool COOL-LINE” service assistance

telephone	number.		Dial	free from:
Continental		U.S.	. . . . . . . . . . . (800)		253-1301
Michigan		. . . . . . . . . . . . . . . . . . (800)			632-2243
Alaska	&	Hawaii	. . . . . . . . . . (800)		253-1121
and talk	with	one	of our	trained Consultants		The

Consultant can instruct you In how to obtain satlsfac- tory operation from your appliance or, tf service IS necessary. recommend a qualified service company in vour area.

3. If you need service*...

	Whirlpool has a na-
	tionwide	network		of
-	franchised	TECH-CARE R
	Service	Companies
	TECH-CARE		service
	technicians	are tralned
	to fulfill	the	product
	warranty	and	provide
	after-warranty		service,
1 FRANCHISED SERVICE 1	anywhere	In the United
	States	To	locate

TECH-CARE sewice in your urea, call our COOL-LINE

sewice	assistance		telephone			number (see Step 2) or
look in your telephone				directory Yellow Pages under:
APPLIANCES	-	HOUSEHOLD-			ELECTRICAL			APPLIANCES-
MAJOR-SERVICE		8	REPAIR		OR	MAJOR	-	REPAIRING	8 PARTS
HHIRLPDOL	APPLIANCES				WHIRLPOOL			APPLIANCES
FRANCHISED TECH~CARE SERVICE						FRANCHISED TECH~CARE SERVICE
SEH\	I(‘&	ro.H/!4n/h:.s				.5I;H\‘I~‘t		(‘Oil/‘\	VI/-\
XYZ SERVICE CO					XYL SERVICE CO
123 Maole			999-9999			123 Maple			399 9999
					OR
		WASHING		MACHINES. DRYERS
		8	IRONERS-SERVICING
		WHIRLPOOL		APPLIANCES
		FRANCHISED			IECH~CARE		SERVILF
			.YtH\‘I(‘E			r’o.wl!t.\lFi
		XYZ SEHVICE CO
		121 MaDIe					999~9999

4. If you have a problem*...

Call our COOL-LINE sewice asststance telephone number (see Step 2) and talk with one of our Consultants, or If you prefer, write to

Mr Stephen E. Upton, Sr.Vice President Whirlpool Corporation

Administrative Center 2000 US-33 North Benton Harbor, MI 49022

<If you must call or write, please provide model number, serial number, date of purchase, and a complete description of the problem. This informa tion is needed in order to better respond to your request for assistance.

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