Service and Spare Parts, Customer Care Department

SERVICE AND SPARE PARTS

If you require spare parts or an engineer contact your local Service Force Centre by telephoning:

0870 5 929929

Your call will be routed to your local Service Force Centre. For further details, please see the accompanying Customer Care Booklet.

CUSTOMER CARE

For general enquiries concerning your Zanussi appliance, contact our Customer Care Department by letter or telephone as follows:

Customer Care Department

ZANUSSI

Zanussi House

Hambridge Road

Newbury, Berks, RG14 5EP

Tel: 01635 - 521313

PEACE OF MIND FOR 12 MONTHS

ZANUSSI GUARANTEE CONDITIONS

We, Zanussi, undertake that if, within 12 months of the date of the purchase, this Zanussi appliance or any part thereof is proved to be defective by any reason only of faulty workmanship or materials, we will, at our option, repair or replace the same FREE OF ANY CHARGE for labour, materials or carriage on condition that:

*The appliance has been correctly installed and used only on the gas and electricity supply stated on the rating plate.

*The appliance has been used for normal domestic purpose only, and in accordance with the manufacturer's instructions.

*The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us.

*All service work under this guarantee must be undertaken by a Zanussi Service Centre.

*Any appliance or defective part replaced shall become the Company's property.

*This guarantee is in addition to your statutory and other legal rights.

Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours, in which case a premium will be charged.

Exclusions

This guarantee does not cover:

*Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.

*Costs incurred for calls to put right an appliance which is improperly installed or calls to appliance outside the United Kingdom.

*Appliances found to be in use within a commercial or similar environment, plus those which are the subject to rental agreements.

*Products of Zanussi manufacture which are not marketed by Zanussi.

European Guarantee

If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications:

*The guarantee starts from the date you first purchased your product.

*The guarantee is for the same period and to the same extent for labour and parts as exist in the new country of use for this brand or range of products.

*This guarantee relates to you and cannot be transferred to another user.

*Your new home is within the European Community (EC) or European Free Trade Area.

*The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household

*The product is installed taking into account regulations in your new country.

Before you move, please contact your nearest Customer Care centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances.


France	Senlis	+33	(0)3	44 62 29 99
Germany	Nürnberg	+49	(0)911 323 2600
Italy	Pordenone	+39	(0)1678		47053
Sweden	Stockholm	+46	(0)8	738 79 50
UK	Newbury	+44	(0)1635		521 313

ZCM 5200, 5200 B, W ZCM specifications

The Zanussi W ZCM 5200 B is an innovative washing machine designed to facilitate a seamless laundry experience for users who value efficiency, performance, and modern technology. Known for its sleek design and robust functionality, this appliance caters to various laundry needs while ensuring ease of use.

One of the main features of the Zanussi W ZCM 5200 B is its large capacity drum, allowing users to wash up to 8 kg of laundry in a single load. This makes it ideal for families or individuals who frequently deal with larger quantities of clothes, bedding, or towels. The washing machine's drum promotes better water circulation and ensures an even wash, ultimately leading to cleaner results.

In terms of technology, the Zanussi W ZCM 5200 B comes equipped with a range of efficient washing programs tailored for different fabric types. Whether it's a quick wash for lightly soiled items or a dedicated cycle for delicate garments, the machine provides various settings to accommodate diverse laundry requirements. The wool program is particularly noteworthy as it allows gentle washing, ensuring that woolen items maintain their integrity.

Another standout feature is the machine's energy efficiency. The Zanussi W ZCM 5200 B is rated with an impressive energy efficiency class, helping users save on electricity bills while minimizing their environmental footprint. This is achieved through advanced technologies that optimize water and energy use during the washing cycles.

The machine also incorporates a delay start function, allowing users to set their washing for a later time, which can be especially convenient for busy households. This feature lets users take advantage of off-peak electricity rates, further enhancing cost savings.

Moreover, the Zanussi W ZCM 5200 B is designed with user-friendly controls. An intuitive digital display provides clear information regarding the selected wash cycle, remaining time, and any necessary adjustments. This feature allows users to customize their laundry experience quickly and easily.

In summary, the Zanussi W ZCM 5200 B washing machine combines substantial capacity, a variety of washing programs, energy efficiency, and user-friendly features. Ideal for families and busy individuals, it streamlines the laundry process, offering an excellent balance of performance and convenience.