Zanussi ZCE 5000, ZCE 5001 manual Service And Spare Parts, Customer Care Department, 0870

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SERVICE AND SPARE PARTS SERVICE AND SPARE PARTS

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:-

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk.

Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working?".

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code.

2.Your telephone number.

3.Clear and concise details of the fault.

4.The model and serial number of the appliance (found on the rating plate).

5.The purchase date.

Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls.

For Customer Service in Ireland please contact us at the address below:

Zanussi-Electrolux

Electrolux Group (Irl) Ltd

Long Mile Road

Dublin 12

Republic of Ireland

Tel: +353 (0) 1 4090751

Email: service.eid@electrolux.ie

CUSTOMER CARE DEPARTMENT

For general enquires concerning your Zanussi-Electrolux appliance, or for further information on Zanussi-Electrolux products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.zanussi-electrolux.co.uk

Customer Care Department

Zanussi-Electrolux

55 – 77 High Street

Slough

Berkshire

SL1 1DZ

Tel: 0870 5 727727 (*)

*calls to this number may be recorded for training purposes.

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Contents INSTRUCTION BOOKLET ELECTRIC DOUBLE OVEN AND GRILL ZCE 5000 / ZCECLEANING AND MAINTENANCE IMPORTANT SAFETY INFORMATIONINSTALLATION CHILD SAFETYOven Cooking Chart CONTENTSFOR THE INSTALLER Important Safety InformationControl Panel Electronic TimerDESCRIPTION OF THE APPLIANCE SLIP-IN ELECTRIC DOUBLE OVENABCD FEATURESGETTING TO KNOW YOUR APPLIANCE THE CONTROL PANELPREPARING TO USE YOUR APPLIANCE BEFORE USING THE APPLIANCECONTROL PANEL INDICATOR NEONS RATING PLATEDECREASE CONTROL & MINUTE 1. HOW TO SET THE TIME OF DAYCOOKPOT SYMBOL ELECTRONIC MINUTE MINDER2. HOW TO SET THE MINUTE MINDER 3. TO CANCEL THE MINUTE MINDER4. THINGS TO NOTE 5. LOCK FEATURE - MAIN OVEN ONLY TO LOCK THE OVEN USING THE TIMERTO UNLOCK THE OVEN USING THE HOB THE CERAMIC HOBRECOMMENDED SAUCEPANS HINTS AND TIPS THINGS TO NOTE USING THE GRILLThe grill door must be left open when grilling THE GRILLGRILLING CHART USING THE TOP OVEN THE TOP OVENTO FIT THE TOP OVEN SHELF All cooking should be carried out using an oven shelf positioned in one of the shelf runners PREHEATING USING THE FAN OVENTHE MAIN FAN OVEN TO FIT THE FAN OVEN SHELVESArrange the shelves in the required positions before switching the oven on. Shelf positions are numbered from the bottom upwards manufacturer’s OVEN COOKING CHARTROASTING CHART USING DEFROST FEATURE DEFROST FEATURECLEANING THE CONTROL KNOBS AND HANDLES CARE AND CLEANINGCLEANING MATERIALS CLEANING THE OUTSIDE OF THE APPLIANCETO REMOVE DISCOLOURATIONS OR WHITE AND SILVER MARKS DAILY CLEANINGTO REMOVE MORE STUBBORN MARKS TO REMOVE BURNT ON SOILAGECLEANING THE GRILL AND OVEN FURNITURE TO REDUCE HOB SOILAGEAny of the above products may cause damage to the hob Household detergents and bleaches CLEANING INSIDE THE GRILL AND OVEN COMPARTMENTSCLEANING THE DOOR GLASS Aerosol cleaners must not be used on Stayclean surfacesTO REPLACE THE OUTER GLASS CLEANING BETWEEN THE OUTER AND INNER DOOR GLASSTO CLEAN THE INNER GLASS DOOR PANELS TO REMOVE THE OUTER GLASSThe hotplates and fan oven work but the grill does not The grill, ovens and timer do not workThe indicator neons are not working correctly SOMETHING NOT WORKING?0870 SERVICE AND SPARE PARTSEmail service.eid@electrolux.ie CUSTOMER CARE DEPARTMENTThis guarantee does not cover GUARANTEE CONDITIONSStandard guarantee conditions European GuaranteeCE Marking Directive 93/68/EEC TECHNICAL DETAILSMODEL NO. ZCE5000 / ZCE5001 WeightWARNING THIS APPLIANCE MUST BE EARTHED INSTALLATION INSTRUCTIONSPage IMPORTANT NOTICE ZANUSSI-ELECTROLUX 55 - 77 HIGH STREET SLOUGH BERKSHIRE SL1 1DZPart Number