Zanussi ZOU 330 manual Something Not Working, The grill, ovens and timer do not work

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SOMETHING NOT WORKING

SOMETHING NOT WORKING

Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a service call.

In-guarantee customers should make sure that the checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for in-guarantee service calls.

PROBLEM

The grill, ovens and timer do not work.

The grill and top oven work but the main oven does not.

The grill does not work or cuts out after being used for a long period of time.

The timer does not work.

The indicator neons are not working correctly.

The oven is not cooking evenly.

The oven light fails to illuminate.

The oven fan is noisy.

The oven temperature is too high or too low.

POSSIBLE SOLUTION

Check that the appliance has been wired in to the appliance supply and is switched on at the wall.

Check that the main appliance fuse is working.

If you have checked the above:

Allow the appliance to cool for a couple of hours. The appliance should now be working normally.

Check that the time of day has been set on the clock. Check that the oven is set for manual cooking.

Ensure the cooling fan is running when the grill is on. If the cooling fan fails, the grill will not operate correctly. Contact your local Service Force Centre.

Leave the grill door open and allow the grill to cool. After a couple of hours check that the grill works as normal.

Check that the instructions for the operation of the timer are being closely followed.

Check that you have selected only the function you require. Ensure all other controls are in the Off position.

Check that the appliance is correctly installed and is level.

Check that the recommended temperatures and shelf positions are being used.

The oven light bulb may need replacing.

If the Main Oven is set for automatic cooking the light will illuminate when the cook time begins.

Check that the oven is level.

Check that the shelves and bakeware are not vibrating in contact with the oven back panel.

Check that the recommended temperatures and shelf positions are being used. Be prepared to adjust the temperature up or down by 10°C to achieve the results you want.

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Contents BUILT-UNDER ELECTRIC DOUBLE OVEN AND GRILL ZOU INSTRUCTION BOOKLETCHILD SAFETY IMPORTANT SAFETY INFORMATIONINSTALLATION CLEANING AND MAINTENANCEImportant Safety Information CONTENTSFOR THE INSTALLER Electronic TimerDESCRIPTION OF THE APPLIANCE BUILT-UNDER ELECTRIC DOUBLE OVENGETTING TO KNOW YOUR APPLIANCE THE CONTROL PANEL1 shelf for grilling and top oven cooking GRILL AND OVEN FURNITURE1 grill pan 1 grill pan handle 1 grill pan grid 2 shelves for main oven cookingCONTROL PANEL INDICATOR NEONS BEFORE USING THE APPLIANCEWHEN FIRST SWITCHING ON HELPFUL HINTS WHEN BUYING AND PREPARING FOOD1. SET THE TIME OF DAY ELECTRONIC TIMER2. HOW TO SET THE COUNTDOWN A COOK TIME B END TIME C COUNTDOWN D TIME E DECREASE CONTROLA TO SET THE TIMER TO SWITCH ON AND OFF AUTOMATICALLY TO CANCEL THE COUNTDOWN3. SETTING THE OVEN TIMER CONTROL 5. TO RETURN THE APPLIANCE TO MANUAL B TO SET THE TIMER TO SWITCH OFF ONLY4. TO CANCEL AN AUTOMATIC PROGRAMME 6. THINGS TO NOTETHE DUAL GRILL USING THE DUAL GRILLThe grill door must be left open when grilling THINGS TO NOTEHINTS AND TIPS Protect your hands when removing the grill pan handleTHE GRILL PAN AND HANDLE Ensure the handle is properly locatedGRILLING CHART suitTO FIT THE TOP OVEN SHELF USING THE TOP OVENTHE TOP OVEN HINTS AND TIPS TOP OVEN COOKING CHART PREHEATING USING THE MAIN OVENTHE MAIN OVEN COOKING TEMPERATURESTO FIT THE MAIN OVEN SHELVES MAIN OVEN COOKING CHART ROASTING CHART DEFROST FEATURE USING DEFROST FEATURECLEANING THE OUTSIDE OF THE APPLIANCE CARE AND CLEANINGCLEANING MATERIALS REMOVING AND REPLACING THE WIREWORK RUNNERSCLEANING INSIDE THE OVENS Aerosol cleaners must not be used on Stayclean surfacesHousehold detergents and bleaches CLEANING THE OUTER AND INNER DOOR GLASS PANELSTO REMOVE THE OUTER DOOR GLASS Impregnated pads unsuitable for non- stick saucepansTO REPLACE THE OUTER DOOR GLASS TO CLEAN THE INNER GLASS DOORCLEANING THE SHELVES, WIRE-WORK RUNNERS AND GRILL/OVEN FURNITURE REPLACING AN OVEN LIGHT BULBSOMETHING NOT WORKING The grill, ovens and timer do not workThe timer does not work The indicator neons are not working correctly The grill and top oven work but the main oven does not0870 SERVICE AND SPARE PARTSCUSTOMER CARE DEPARTMENT Email service.eid@electrolux.ieExclusions This guarantee does not cover GUARANTEE CONDITIONSStandard guarantee conditions European GuaranteeTECHNICAL DETAILS CE Marking Directive 93/68/EECCHOICE OF ELECTRICAL CONNECTION INSTALLATION INSTRUCTIONSWARNINGS This appliance must be earthedPREPARING CABINET FOR FITTING OVEN Do not lift the appliance by the handles NOTE HOUSE CIRCUITHOW TO FINISH UNPACKING TO REMOVE COVER OF MAINS TERMINALCHECKING ELECTRICAL CONNECTIONS CONNECTING TO THE MAINS TERMINALCONNECTING TO A HOB OR COOKER POINT Warning This appliance must be earthedWarning Do not attempt to lift this appliance by the handles N.B. Two people will be required to carry out the lifting procedureFITTING INTO THE SPACE BETWEEN CABINETS AT THE END OF THE APPLIANCES LIFE Part Number IMPORTANT NOTICEZANUSSI 55 - 77 HIGH STREET SLOUGH BERKSHIRE SL1 1DZ TELEPHONE