Zanussi ZDQ 995 manual Something not Working, Grill, ovens and timer do not work

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SOMETHING NOT WORKING

Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a service call.

In-guarantee customers should make sure that the checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for in-guarantee service calls.

PROBLEM

 

POSSIBLE SOLUTION

 

 

 

 

 

 

The grill, ovens and timer do not work.

Check that the appliance has been wired in to the appliance supply and is switched on at the wall.

Check that the main appliance fuse is working.

If you have checked the above:

Allow the appliance to cool for a couple of hours. The appliance should now be working normally.

The grill and second oven work but the main oven does not.

The grill does not work or cuts out after being used for a long period of time.

The timer does not work.

The indicator neons are not working correctly.

The oven is not cooking evenly.

The oven light fails to illuminate.

Check that the time of day has been set on the clock. Check that the oven is set for manual cooking.

Ensure the cooling fan is running when the grill is on. If the cooling fan fails, the grill will not operate correctly. Contact your local Service Force Centre.

Leave the grill door open and allow the grill to cool. After a couple of hours check that the grill works as normal

Check that the instructions for the operation of the timer are being closely followed.

Check that you have selected only the function you require. Ensure all other controls are in the Off position.

Check that the appliance is correctly installed and is level.

Check that the recommended temperatures and shelf positions are being used.

The oven light bulb may need replacing.

If the Main Oven is set for automatic cooking the light will illuminate when the cook time begins.

The oven fan is noisy.

The oven temperature is too high or too low.

Check that the oven is level.

Check that the shelves and bakeware are not vibrating in contact with the oven back panel.

Check that the recommended temperatures and shelf positions are being used. Be prepared to adjust the temperature up or down by 10°C to achieve the results you want.

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Contents BUILT-IN Electric Multifunction Double Oven Installation Important Safety InformationContents BUILT-IN Electric Multifunction Double Oven Description of the ApplianceControl Panel Getting to Know Your ApplianceGrill and Oven Furniture Telescopic Runners where fittedBefore Using the Appliance HOW to SET the Time of DAY Electronic TimerHOW to SET the Countdown KEYSetting the Oven Timer Control To Cancel the CountdownTo SET the Timer to Switch on and OFF Automatically To Cancel AN Automatic Programme To SET the Timer to Switch OFF onlyTo Return the Appliance to Manual Things to NoteOven Safety CUT-OUT Child Safety DeviceOther Functions Residual HeatTOP Oven Full Width Dual Grill Using Full Width Dual GrillHints and Tips Grill PAN and HandlesEnsure the handles are positively located Mins in total Grilling ChartTOP Oven Using the TOP OvenTo FIT the TOP Oven Shelf TOP Oven Food Shelf Cooking Approx Position Tempc TOP Oven Cooking ChartTOP Oven Base Heat Finishing Using Base Heat FinishingMain Oven Full Width Dual Grill Using Main Oven Full Width Dual GrillPosition Main Oven Using the Main OvenWhere fitted Using the Telescopic RunnersTo FIT the Main Oven Shelves Pizza Using PizzaConventional Oven Using the Conventional OvenHints and Tips FAN Oven Conventional Main Oven Cooking ChartMeattemperature Roasting ChartThermal Grilling Using Thermal GrillingCooking Times Food Shelf Temp Thermal Grilling ChartUsing Defrost Feature Defrost FeatureMain Oven Keep Warm Using Keep WarmMain Oven Base Heat Finishing Cleaning Materials Care and CleaningCleaning the Outside of the Appliance Removing and Replacing Wirework Runners Cleaning the Doors Cleaning Inside the Ovens Aerosol cleaners must not be used on Stayclean surfaces To Remove the Outer Door Glass To Clean the Inner Glass DoorTo Replace the Outer Door Glass Replacing AN Oven Light Bulb Main Oven Cleaning the Grill and Oven FurnitureReplacing AN Oven Light Bulb TOP Oven Oven fan is noisy Oven temperature is too high or too low Grill, ovens and timer do not workSomething not Working Service and Spare Parts This guarantee does not cover Guarantee ConditionsTechnical Details Do not lift the appliance by the handles Installation InstructionsPreparing Cabinet for Fitting of Oven Choice of Electrical ConnectionBuilt In Installation Recommended Cabinet Dimensions in MillimetresTo Remove Cover of Mains Terminal HOW to Finish UnpackingConnecting to a HOB or Cooker Point Connecting to the Mains TerminalChecking Electrical Connections Fitting Into the Cabinet Page Zanussi Major Appliances Addington WAY Luton Bedfordshire
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