Something not Working, Symptom, Solution

SOMETHING NOT WORKING

Before contacting your local Service Force Centre, check the following points:

Important: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation a charge will be made, even if the appliance is under guarantee.

Symptom

No power to the appliance

The light does not come on

The temperature in the fridge or freezer section is too high

The freezer door will not open

The compressor runs continously

Noise

Solution

Check there is power at the socket.

Check there is not a power cut by checking the household lights.

Check the fuse has not blown.

Ensure that the bulb is correctly fitted.

Replace the bulb if it has blown.

Check the door light switch is not jammed.

Check the termostat control knob on the top panel is turned to the correct setting relative to ambient conditions.

Check the ambient temperature is within the appliance’s operating limits, please refer to the installation section in this instruction book. Relocate the appliance if necessary.

Has door just been opened? If so leave for a few minutes to allow the air pressure to equalise.

Adjust the thermostat control knob to give correct temperature control. See “Setting the temperature”.

Check that the doors are closed.

Large quantities of food have recently been placed in the cabinet and/or door is frequently opened.

Check that air vents is not obstructed.

Refer to normal operating sounds.

If, after the above checks, there is still a fault, call your local Service Force Centre.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for any in-guarantee service calls.