Grace GDI-IRDT200 manual Troubleshooting

Page 44

44

Troubleshooting

Please read the User’s Guide carefully to ensure proper use of your system and to enjoy your TUNER’s basic and advanced features.

Please keep this User’s Guide for future reference. If you experience any trouble with your internet radio TUNER, then you may find it useful to visit the help section on our webpage: http://grace.reciva.com/ , or http://www.reciva.com

If you have trouble connecting your TUNER to your wireless network, these steps may help to resolve the problem:

1.Confirm a WiFi connected PC can access and browse the internet (web) using the same network.

2.Check that a DHCP server is available, or if you have configured a static IP address on your Tuner. You can configure a static IP address on using the menu item ‘Settings - Network Config - Edit Config’, and then select ‘No’ for ‘Auto (DHCP)’.

3.Check that your network’s firewall is not blocking any outgoing ports. As a minimum, your TUNER needs access to UDP and TCP ports 80, 554, 1755, 5000, 6000 and 7070.

4.Check your access point does not restrict connections to particular MAC addresses. You can view your TUNER’s MAC address using the menu item ‘Settings - Network Config - View Config - MAC address’.

5.If you have an encrypted network, check that you have entered the correct key or pass phrase into your TUNER. Remember that text-format keys are case sensitive. If, when attempting to connect to an encrypted network, your tuner displays: ‘Wireless error’ followed by a 5-digit number, then please ensure that you enter the correct pass phrase for the network. If the problem persists, then you may need to consult your network configuration.

If your Tuner can connect to the network successfully, but is unable to play particular stations, it may be due to one of the following causes:

1.The station is not broadcasting at this time of the day (remember location may be different time zone)

2.The station has reached the maximum allowed number of simultaneous listeners.

3.The station is not broadcasting anymore.

4.The link on TUNER is out of date.

5.The internet connection between the server (often located in a different country) and you is slow.

Page 43 Page 45
Image 44
Page 43 Page 45
Contents Tuner User’s Guide Table of Contents License Information and Warranty Important Safety Instructions and Warnings Please read before installationPage Advisory Quickstart Guide 1st time Wireless Set Up Page Contents Tuner controls & connectionsTuner remote control functions and controls PowerGetting Started Power up the tuner Connect Your Tuner to Your NetworkScan for a wireless network connection IiiiiiiiiiiiiiiiiiiConnect to the wireless network HintEND Bcdef Wired network connection & tuner settings Wired connection, settings & network configurationsOther options under ‘Settings’ include Changing the volume headphone connection Settings & Network ConfigurationsChoosing a tuner station to listen to Main MenuGenre SiriusLocation Storing a tuner station in a preset Choosing a Pandora tuner stationStations which allow you to choose what you listen to Playing a preset tuner stationRequesting a station that is currently unavailable Setting the clock DST Setting the alarm OFFSet Alarm 1506 Configuring ‘My Stuff’ Setting the sleep timerConfiguring My Streams’ Configuring My ProfileConfiguring My Stations’ Configuring ‘My Podcast’ Configuring My Pandora’Accessing Pandora Feedback Menu Media Player Quickstart Guide Apple OSX Locate the shared audio files using the tuner Listening to a single shared track Listening to a complete shared albumControlling playback Arranging Queuing Up tracks for playback laterArranging Queuing Up albums for playback later Removing tracks from the list queue Playing tracks in random orderPlaying tracks in the list queue repeatedly Page Page Locating and playing media files using the tuner and UPnP Arranging queuing up UPnP tracks for playback later Removing track from the list queuePlaying tracks in the list queue repeatedly Choosing desired option from the Configure menu Network ConfigUpgrade Firmware Factory ResetRegister Clock Setup LanguageOther Cool Stuff Wi-Fi StrengthUPnP Troubleshooting Specifications License Information and WarrantyWarranty does not cover Customer Service and Support Set Up Media Sharing In Windows Media PlayerPage Page Play Music on the Internet Tuner Grace Digital Inc. San Diego, CA
Top Page Image Contents