Zanussi ZKG5540 user manual Guarantee / Customer care, Standard guarantee conditions

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Guarantee / Customer care

Standard guarantee conditions

We, Electrolux, undertake that if within 12 months of the date of the purchase this Electrolux appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:

•The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.

•The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's instructions.

•The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us.

•Electrolux Service Force Centre must undertake all service work under this guarantee

•Any appliance or defective part replaced shall become the Company's property.

•This guarantee is in addition to your statutory

and other legal rights.

Exclusions

•Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.

•Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom.

•Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements.

•Products of Electrolux manufacturer that are not marketed by Electrolux

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning

0870 5 929 929

Your telephone call will be automatically routed to the Service Force Centre covering your postcode area. For the address of your local Service Force Centre and further information about Service Force, please visit the website at

www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading "Something not working"

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and postcode. 2.Your telephone number.

3.Clear concise details of the fault.

4.The model and Serial number of the appliance (found on the rating plate).

5.The purchase date.

Please note a valid purchase receipt or guarantee documentation is required for in guarantee service calls.

Customer Care

For general enquiries concerning your Electrolux appliance, or for further information on Electrolux products please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.electrolux.co.uk

Customer Care Department

Electrolux Major Appliances

Addington Way

Luton

Bedfordshire, LU4 9QQ

Tel: 08705 950 950 (*)

(*) Calls may be recorded for training purposes

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Contents User Manual Cooker Contents Installation Important safety instructionsChild safety During useCleaning and maintenance Controls and their functions Product descriptionRating plate Before using the applianceCookware Preparing to use your applianceGrill and oven furniture To set the countdown Electronic timerTo set the time of day Countdown indicator To cancel the countdownPress the selector Neon flashesThat the correct time of day is displayed To set the timer to switch on and off automaticallyTo set the timer to switch off only To stop the sound Cook time indicatorTo the time of day ButtonsHob Highest settingTo light the hob burners To turn off any burnerHints and tips Things to noteDo not overfill pans or they will boil over Any spillage should be removed from the lid before openingGrill Using the grillTo turn off the grill Control knob toSlide the handle Towards the right Grill pan and handleButton on Food should be turned over during cooking as required Grilling chartTop oven Using the top ovenPreheating To turn the top oven offTo fit the top oven shelf To install a shelf, reverse the above steps Using the main ovenMain oven Heat zonesTo turn the main oven off Approximate Cook time m Oven cooking chartOven cooking chart Cooking time Roasting chartSlow cook Using slow cookGeneral points Food preparation slow cookingCleaning materials Care and cleaningCleaning the outside of the appliance Cleaning the hobCleaning the grill Cleaning the grill and oven furnitureTo replace the inner glass Cleaning the doorsTo remove the inner glass Type of bulb required is a 300C 25 watt small Edison Screw To clean the inner glass door panelsReplacing an oven light bulb Problem TroubleshootingHob burners will not light Flame colour is orange/yellow Height Width Depth Weight Technical dataGas connection Electrical connection 600mm to front of door panel 58Kg 2mm minimum clearance070 096 Heat input 0kW 9kW 3412 Btu/h 6483 Btu/hHeat Input 120Important safety requirements Installation instructionsProvision for ventilation Natural Gas versions of this appliance are availableMoving your appliance For your safetyLocation of appliance ApplianceIf the fitted plug is removed By the earth symbol or coloured green or green and yellowLeveling the appliance Fitting the stability chain Connecting to gas supply If a moulded plug is fitted Checking the grill Pressure testingChecking the hob Checking the top ovenEnvironment Energy save modeChecking the main oven Checking the main oven lightStandard guarantee conditions Guarantee / Customer carePage Page 349134500 12/2006 Subject to change without notice
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