Something not Working?, Symptom Solution

Something not Working?

Important: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation a charge will be made, even if the appliance is under guarantee.

Before contacting your local Service Force Centre check the following points.

	Symptom		Solution


	No power to appliance		- Check there is power at the socket.
			- Check there is not a power cut by checking the
			household lights.
			- Check the fuse has not blown.
	The temperature in the freezer is too high		- Check the thermostat is turned to the correct
			setting relative to ambient conditions.
			- Check the ambient temperature is within the appliances
			operating limits of 10°C to 32°C.
			Relocate the appliance if necessary.
	The freezer door will not open		- Has door just been opened?
			If so leave for a few minutes to allow the air pressure to
			equalise.
	The compressor runs continuously		- Adjust the thermostat to give correct temperature
			control. See page 5.
			- Check that the door is closed.
			- Large quantities of food have recently been placed in
			the cabinet and/or door is frequently opened.
			- Check that air ventilation is not obstructed.
	Excessive frost and ice has built up.		- Ensure the door is not left open.
			- Check that nothing is preventing the door from closing.
			Is the door gasket intact and clean.
			- Has advised periodic defrosting been carried out.

Noise

- Refer to normal operating sounds.

If after the above checks, there is still a fault, call your local Service Force Centre.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for any in-guarantee service calls.