Something not Working?
Before contacting your local Service Force Centre check the following points.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
Symptom | Solution |
|
|
No power to the appliance | - Check there is power at the socket. |
| - Check there is not a power cut by checking the |
| household lights. |
| - Check the fuse has not blown. |
The light does not come on | - Ensure that the bulb is correctly fitted. |
| - Replace the bulb if it has blown. |
| - Check the door light switch is not jammed. |
The temperature in the freezer is too high | - Check the thermostat control knob is turned to the |
| correct setting relative to ambient conditions. |
| - Check the ambient temperature is within the appliances |
| operating limits of 10°C to 38°C. |
| - Relocate the appliance if necessary. |
The freezer door will not open | - Has door just been opened? |
| - If so leave for a few minutes to allow the air pressure to |
| equalise. |
The compressor runs continuously | - Adjust the thermostat control knob to give correct |
| temperature control. See page 5. |
| - Check that the door is closed. |
| - Large quantities of food have recently been placed in |
| the cabinet and/or door is frequently opened. |
| - Check that air ventilation is not obstructed. |
The freezer drawer fronts have frost and ice on. | - Ensure the door is not left opened. |
| - Check that nothing is preventing the door from closing. |
| - Is the door gasket intact and clean. |
Noise | Refer to normal operating sounds. |
Water under the salad bin | - Check the drain hole is not blocked (see “Maintenance |
| and Cleaning”). |
|
|
If after the above checks, there is still a fault, call your local Service Force Centre.
Please note that proof of purchase is required for any
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