Tricity Bendix TBS 613 manual Service and Spare Parts, Guarantee Conditions, European Guarantee

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Service and Spare Parts

If you require spare parts or an engineer contact your local Service Force Centre by telephoning:

08705-929929

Your call will be routed to the Service Centre covering your post code area. The addresses of Service Force Centres are detailed on the following pages.

CUSTOMERCARE

For general enquiries concerning your Tricity Bendix appliance and for further information on Tricity Bendix products, contact our Customer Care Department by letter or telephone as follows:

Customer Care Department

TRICITY BENDIX

55-77 High Street

Slough

Berkshire SL1 1DZ

Tel : 08705 950950

* calls to this number may be recorded for training purposes

Guarantee Conditions

Tricity Bendix Standard

Guarantee Conditions

We, Tricity Bendix, undertake that if, within 12 months of the date of the purchase, this Tricity Bendix appliance or any part thereof is proved to be defective by any reason only of faulty workmanship or materials, we will, at our option, repair or replace the same FREE OF ANY CHARGE for labour, materials or carriage on condition that:

*The appliance has been correctly installed and used only on the gas and electricity supply stated on the rating plate.

*The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's instructions.

*The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us.

*All service work under this guarantee must be undertaken by a Tricity Bendix Service Force Centre.

*Any appliance or defective part replaced shall become the Company's property.

*This guarantee is in addition to your statutory and

other legal rights.

Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours, in which case a premium will be charged.

Exclusions

This guarantee does not cover:

*Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.

*Costs incurred for calls to put right an appliance which is improperly installed or calls to appliance outside the United Kingdom.

*Appliances found to be in use within a commercial or similar environment, plus those which are the subject to rental agreements.

*Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.

European Guarantee

If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications:

*The guarantee starts from the date you first purchased your product.

*The guarantee is for the same period and to the same extent for labour and parts as exist in the new contry of use for this brand or range of products.

*This guarantee relates to you and cannot be transferred to another user.

*Your new home is within the European Community (EC) or European Free Trade Area.

*The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household

The electrical supply complies with the specification given in the rating label.

*The product is installed taking into account regulations in your new country.

Before you move, please contact your nearest Customer Care centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after

you and your appliances.

 

 

France

Senlis

+33 (0)3 44 62 22 22

Germany

Nürnberg

+49

(0)911 323 2600

Italy

Pordenone

+39 (0)1678 47053

Sweden

Stockholm

+46 (0)20 78 77 50

UK

Slough

+44

(0)1753 219898

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Contents TBS ImportantSafetyInformation Guide to Use the instructions ContentsDescription of the Appliance AccessoriesControls Before the First Use Using the OvenHints and Tips Hints and Tips Using the Fan OvenThings to Note Meat Temperatures Cooking ChartAlways Cook Thoroughly Immediately Afterthawing DefrostingCooking Chart How to Use the GrillGrilling Cleaning materials Oven Cavity Cleaning the OvenExternal cleaning Replacing The Oven LightSomething not working Symptom SolutionGuarantee Conditions Service and Spare PartsTricity Bendix Standard Guarantee Conditions European GuaranteeNorthernireland Midlands Electrical Connection Technical DataSecuring The Oven To Cabinet BuildingBuilding Customer Care