Something not WORKING?

Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a service call.

In-guarantee customers should make sure that the checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for in-guarantee service calls.

PROBLEM		POSSIBLE SOLUTION

The grill, and ovens do not work.

Check that the appliance has been wired in to the appliance supply and is switched on at the wall.

Check that the main appliance fuse is working.

If you have checked the above:

Allow the appliance to cool for a couple of hours. The appliance should now be working normally.

The grill does not work or cuts out after being used for a long period of time.

The indicator neons are not working correctly.

The oven is not cooking evenly.

The oven fan is noisy.

Leave the grill door open and allow the grill to cool. After a couple of hours check that the grill works as normal.

Check that you have selected only the function you require. Ensure all other controls are in the Off position.

Check that the appliance is correctly installed and is level.

Check that the recommended temperatures and shelf positions are being used.

Check that the oven is level.

Check that the shelves and bakeware are not vibrating in contact with the oven back panel.

The oven temperature is too high or too low.

Check that the recommended temperatures and shelf positions are being used. Be prepared to adjust the temperature up or down by 10°C to achieve the results you want.