BEFORE YOU CALL
TROUBLESHOOTING GUIDE
Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of defective workmanship or materials in this refrigerator.
Problem
Refrigerator Operation
Cause
Correction
Refrigerator does not * | Refrigerator is plugged into a | * Use another circuit. If you are unsure about the outlet, have it | |
run. | circuit that has a ground fault |
| checked by a certified technician. |
interrupt. |
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* | Temperature control set to “OFF”. | * | See “SETTING THE TEMPERATURE CONTROL” section. |
* | Refrigerator may not be plugged | * | Ensure plug is tightly pushed into outlet. |
| in, or plug may be loose. |
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* | House fuse blown or tripped | * Check/replace fuse with a 15 amp time delay fuse. Reset circuit | |
| circuit breaker. |
| breaker. |
* | Power outage. | * Check house lights. Call local Electric Company. | |
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Refrigerator runs too * | Room or outside weather is hot. | * It’s normal for the Refrigerator to work harder under these | |
much or too long. |
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| conditions. |
* | Refrigerator has recently been | * | It takes 24 hours for the Refrigerator to cool down completely. |
| disconnected for a period of time. |
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* | Large amount of warm or hot | * Warm food will cause the Refrigerator to run more until the | |
| food have been stored recently. |
| desired temperature is reached. |
* | Door is opened too frequently or | * Warm air entering the Refrigerator causes it to run more. Open | |
| kept open too long. |
| the door less often. |
* | Door may be slightly open. | * | See “DOOR PROBLEMS”. |
*Temperature control is set too low. * Set control to a warmer setting. Allow several hours for the temperature to stabilize.
| * | Refrigerator gaskets are dirty, | * | Clean Refrigerator gaskets (See Care and Cleaning Chart) |
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| worn, cracked or poorly fitted. |
| Worn, cracked or poorly fitting gaskets should be replaced. |
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Interior refrigerator | * | Temperature control is set too low. * | Set control to a warmer setting. Allow several hours for the | |
temperature is too |
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| temperature to stabilize. |
cold. |
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Interior refrigerator | * | Temperature control is set too | * | Set control to a colder setting. Allow several hours for the |
temperature is too |
| warm. |
| temperature to stabilize. |
warm. | * | Door is opened too frequently or | * | Warm air entering the refrigerator causes it to run more. Open |
|
| kept open too long. |
| the door less often. |
| * | Door may be slightly open. | * | See “DOOR PROBLEMS”. |
| * | Large amount of warm or hot food * | Wait until the refrigerator has had a chance to reach its selected | |
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| have been stored recently. |
| temperature. |
| * | Refrigerator has recently been | * | Refrigerator requires 24 hours to cool down completely. |
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| disconnected for a period of time. |
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“LO” is displayed on | * | Control has been locked. | * | Press the CONTROL LOCK key for three seconds to unlock. |
control. |
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“E7”, “E8”, “E9” is | * | The control has registered an error * | For | |
displayed on control. |
| code. |
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“Sb” is displayed on | * | The control is in Sabbath Mode. | * | Pressing the CONTROL LOCK and TEMP MODE keys to exit |
control. |
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| Sabbath Mode. |
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