Frigidaire FRS26ZRFD3, FGHS2367KE, FPHS2687KF0, FRS20ZGH manual Before You Call, United States Canada

Before You Call

1-800-944-9044 (United States)

1-800-265-8352 (Canada)

Visit our web site at

www.frigidaire.com.

PROBLEM

CAUSE

CORRECTION

AUTOMATIC ICE MAKER

Ice maker is not mak-	•	Ice maker wire signal arm is in	• Move wire signal arm to the “down” or ON position. (side
ing any ice.		the “up” or OFF position.		mounted)
	• Ice maker power switch is Off.		• Turn power switch to On (“I”) position. (rear mounted)
	• Ice maker has small cube		•	Remove small cube from ice maker. The ice and water
		caught in mechanism.		filter cartridge may be clogged. Replace filter cartridge.
	• Saddle valve on cold water		•	Turn off household water line valve. Remove valve. En-
		pipe is clogged or restricted by		sure that valve is not a self-piercing saddle valve. Clean
		foreign material.		valve. Replace valve if necessary.
Ice maker is not mak-	•	Ice maker is producing less ice	• Side mounted ice maker should produce 4 to 4.5 pounds
ing enough ice.		than you expect.		(approximately 4 quarts) of ice every 24 hours. A rear
				mounted ice maker should produce 3 to 4 pounds (ap-
				proximately 3½ quarts) of ice every 24 hours. Quick Ice
				option should produce up to 50% more ice every 24 hours.
	• Check to see if water dispenser		• If it is, replace the ice and water filter cartridge.
		is dispensing slower than normal.
Ice maker will not stop	•	Ice maker wire signal arm is	•	Move item and release wire signal arm. Remove any ice
making ice.		being held down by some item		cubes that are frozen together over the wire signal arm.
		in the freezer.
Ice cubes are freezing	•	Ice cubes are not being used	•	Remove ice container and discard ice from container. Ice
together.		frequently enough.		maker will produce fresh supply.
	• Ice cubes are hollow (partially		•	The ice and water filter cartridge may be clogged. Replace
		frozen cubes with water inside).		filter cartridge.
	• Freezer control is set too warm.		•	Set freezer control to colder setting. Allow 24 hours for
				temperature to stabilize.
ICE DISPENSER
Dispenser will not dis-	•	Ice storage container is empty.	• When the first supply of ice is dropped into the container,
pense ice.				the dispenser should operate.
	• Freezer temperature is set too		• Turn freezer control to a higher setting so that ice cubes
		warm.		will be made. When first supply of ice is made, dispenser
				should operate.
	• Household water line valve is		•	Open household water line valve. Allow sufficient time
		not open.		for the ice to be made. When ice is made, the dispenser
				should operate.
	• Ice dispensing arm has been held		•	Motor is overloaded. Motor over load protector will reset in
		in for more than 4-5 minutes.		approximately 3 minutes. Ice can then be dispensed.
Ice dispenser is	•	Ice has melted and frozen	• Remove ice container, thaw, and empty the contents.
jammed.		around auger due to infrequent		Clean container, wipe dry, and replace in proper position.
		use, temperature fluctuations,		When new ice is made, dispenser should operate.
		and/or power outages.
	• Ice cubes are jammed between		• Remove ice cubes that are jamming the dispenser.
		ice maker and back of ice
		container.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close.	•	Door was closed too hard, caus-	• Close both doors gently.
		ing other door to open slightly.
	•	Refrigerator is not level. It	• Ensure floor is level and solid, and can adequately support
		rocks on the floor when moved		the refrigerator. Contact a carpenter to correct a sagging
		slightly.		or sloping floor.
	• Refrigerator is touching a wall		• Ensure floor is level and solid, and can adequately support
		or cabinet.		the refrigerator. Contact a carpenter to correct a sagging
				or sloping floor.
Drawers are difficult to	•	Food is touching shelf on top of	• Remove top layer of items in drawer.
move.		drawer.	• Ensure drawer is properly installed on track.
	• Track that drawers slide on is		•	Clean drawer, rollers, and track. See Care & Cleaning.
		dirty.

18