Frigidaire 318203860 warranty Before you call, Solutions to Common Problems

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Before you call

Solutions to Common Problems

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance. You will be charged for a service call while the appliance is in warranty if the problem is not caused by defective product workmanship or materials.

Your new appliance is a carefully engineered product. Many times, what appears to be a reason to call for service requires nothing more than a simple adjustment you can easily make in your own home or is normal operating characteristic of appliance under certain conditions.

This list is applicable to a variety of models; some of the items will not necessarily apply to your appliance.

OCCURRENCE

POSSIBLE CAUSE/SOLUTION

 

Range is not level.

(1) Poor installation. Place oven rack in center of oven. Place a level on the oven rack.

 

Adjust leveling legs at base of range until the rack is level. When range is level, cooktop

 

may appear out of alignment if countertop is not level. (2)Weak, unstable floor. Be sure

 

floor is level and can adequately support range. Contact a carpenter to correct sagging or

 

sloping floor. (3)Kitchen cabinet misalignment may make range appear to be unlevel. Be

 

sure cabinets are square and have sufficient room for range clearance.

 

 

 

Cannot move appliance easily.

(1) Cabinets not square or are built in too tight. Contact a cabinet maker to correct the

Appliance must be accessible

problem. (2) Contact builder or installer to make appliance accessible. (3) Carpeting

for service.

interferes with range. Provide sufficient space so range can be lifted over carpet.

 

 

 

Entire range or oven does not

(1) Make sure cord/plug is tightly into outlet. (2)Service wiring is not complete. (3) Power

operate.

outage. Check house lights to be sure. Call your local electric company for service.

 

 

 

Oven control beeps and

(1) This oven is equipped with a state of the art electronic oven controller. Among the many

displays an F error code.

features is a full time oven circuit diagnostics system. The controller

 

constantly monitors the internal circuitry as well as several crucial oven circuits to insure

 

they are all operating correctly. If at any time one of these systems fails, the controller will

 

immediately stop the current operation and beep continuously (flashing an F error code in

 

the controller display window). (2) Electronic control has detected a fault condition. Press

 

STOP/CLEAR to clear the display and stop the beeping. Reprogram oven. If fault remains,

 

record fault number. Press STOP/CLEAR and contact authorized servicer.

 

 

 

Oven light does not work.

(1) Replace or tighten bulb. See Changing Oven Light in this owner’s Guide for instructions.

 

 

 

Surface unit does not heat.

(1) No power to the appliance. Check steps under “Entire Range or Oven Does Not Oper-

 

ate” in this Before you Call checklist. (2) Incorrect control setting. Make sure the correct

 

control is on for the surface unit to be used.

Surface units too hot or not hot enough.

(1)Incorrect control setting. Make sure the correct control is on for the surface unit to be used. (2) Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight cookware. Flat pans heat better than warped pans. Cookware materials and weight of the material affect heating. Heavy-and medium- weight pans heat evenly. Be- cause lightweight pans heat unevenly, foods may burn easily.

Drip bowls are pitting or rusting.

(1)Foods with acids, such as tomatoes, if allowed to stand in/on bowls will cause corrosion. Remove and wash drip bowls as soon as possible after spillover. (2) Normal environment. Houses along sea coast are exposed to salt air. Protect bowls as much as possible from direct exposure to salt air.

Drip bowls turning color or distorted out of shape.

(1)Bottom surface of cookware extends beyond surface elements and touches cooktop surface. This can cause high enough temperatures to discolor the drip bowls. DO NOT use cookware of this type. Pan sizes should be matched to the size of the element. Replacement drip bowls may be purchased from your dealer.

Scratches or abrasions on

(1) Coarse particles such as salt or sand between cooktop and utensils can cause scratches.

cooktop surface.

Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do

 

not affect cooking and will become less visible with time. (2) Cleaning materials not recom-

 

mended for ceramic-glass cooktop have been used. See “Cooktop Cleaning - Ceramic Glass

 

Cooktop Models” section under General Cleaning. (3) Cookware with rough bottom has been

 

used. Use smooth, flat-bottomed cookware.

 

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Contents Before Setting Oven Controls 14-15 16-17Before You Call 28-29Questions? Welcome & CongratulationsRegister Your Product Important Safety Instructions SLIDE-IN Models onlyImportant Instructions for Using Your Cooktop Know which knob controls each surface heating unitImportant Instructions for Using Your Oven Avoid scratching the cooktop glass with sharp objectsDual Features At a GlanceBridge Setting Type of Cooking Setting Surface ControlsModels with Coil Surface Elements Models with Ceramic Glass Cooktop About the Ceramic Glass CooktopAbout the Radiant Surface Elements Locations of the Radiant Surface Elements and ControlsSurface Cooking Settings Models with Ceramic Glass Cooktop Available Esec Display SettingsRecommended Settings for Single, Bridge Electronic surface element control EsecHot Surface Indicator Lights Esec Error Indicator Message ErEsec Lockout Feature To Operate the Single Surface ElementsTo Operate the Dual Surface Element Model aOperating the Bridge Surface Radiant Element Model E To Operate the Bridge Surface ElementWarmer Zone Temperature Selection Warmer Zone Recommended Food Settings Table Food ItemOperating the Warmer Warm & Ready Zone Model D To Set the Warmer Zone ControlBefore Setting Oven Controls Surface cookingSelecting Surface Cooking Cookware Cookware Material typesSetting Oven Controls Arranging Oven RacksOven Vent Location -Models with Ceramic Glass Cooktop Removing and Replacing Oven RacksSetting Warmer Drawer Control If Equipped Warmer Drawer Temperature SelectionWarmer Drawer Recommended Food Settings Food Item Arranging Warmer Warm & Ready Drawer Rack PositionsTo Set the Warmer Drawer Controls Baking Problems and Solutions Chart Cooking InformationsBroiler Clean-Up Tips PreheatingTo Broil Determining Broiling TimesCleaning Various Parts of Your Range Care & CleaningSurfaces How to Clean Cooktop, surface under Cooktop Cleaning Coil Surface Element Models OnlyCooktop Insert Control Panel Cooktop Cleaning Porcelain enamel Cooktop Models Cooktop Cleaning- Coil Surface Element Models OnlyPorcelain enamel cooktop cleaning instructions some models Cleaning Recommendations for the Ceramic Glass Cooktop Plastic or foods with a high sugar contentFor light to moderate soil For heavy, burned on soilCleaning the Regular Oven non self-clean oven, some models Oven CleaningAluminum utensils Cleaning the Self-Clean Oven some models To Remove the Hidden Bake Cover some models Removing and Replacing the Oven DoorChanging Oven Light Adjusting Your Oven Temperature To Remove and Replace Warmer Drawer some modelsStorage Drawer with extendible glides some models Storage Drawer some modelsSolutions to Common Problems Before you callAvoid Transportation Damage to your Range Warranty Information Range Warranty