Surface burner flame is orange, Broiling

Before you call

Solutions to Common Problems

Surface burner flame is orange.

Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue.

Salt air in coastal areas. A slightly orange flame is unavoidable.

Poor baking results.	Many factors affect baking results. Make sure the proper rack position is used.
	Center food in the oven and space pans to allow air to circulate. Allow the oven to
	preheat to the set temperature before placing food in the oven. Try adjusting the
	recipes’ recommended temperature or baking time. If you feel the oven is too hot or
	cool, see “Recalibrating Your Oven Temperature” section in the Electronic Oven
	Control Guide.

Fan noise during cooking operation.

A cooling fan may automatically turn on and off to cool internal parts. It is normal, and the fan may continue to run even after oven is turned off.

Flames inside oven or smoking from vent.

Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time.

Excessive spillovers in oven. This is normal, especially for pie spillovers or large amounts of grease on the oven bottom. Wipe up excessive spillovers before starting the self-clean cycle. If flames or excessive smoke are present, stop the self-clean cycle and follow the steps under "Stopping or Interrupting the Self-Cleaning Cycle" in the Electronic Oven Control Guide.

Oven smokes excessively during	Meat is too close to the element. Reposition the rack to provide proper clearance
broiling.	between the meat and the oven boil element.

	Meat is not properly prepared. Remove excess fat from meat. Remove remaining
	fatty edges to prevent the meat from curling, but do not cut into the lean of the meat.

	Broiler pan used without the Broiler Pan Insert or insert is covered with foil. DO NOT
	use the Broiler Pan without the Broiler Pan Insert or cover the insert with foil.

	Broiler Pan or Broiler Pan Insert needs to be cleaned. Excessive smoking is caused
	by buildup of grease or food spatters. Clean the Broiler Pan and Insert on a regular
	basis.

	Oven door is open. Oven door should be closed when broiling.

Self-cleaning cycle does not work.

Control(s) not set properly. Follow instructions under “Oven Cleaning” in the Electronic Oven Control Guide.

Self-cleaning cycle was interrupted. Stop time must be 2 to 4 hours past the start time. Follow steps under "Stopping or Interrupting the Self-Cleaning Cycle" in the Electronic Oven Control Guide.

Soil not completely removed after self- cleaning cycle.

Set Self-Clean cycle for a longer cleaning time.

Failure to clean bottom front, top of oven or door areas outside oven seal. These areas are not in the Self-Cleaning area, but get hot enough to burn on food residue. Clean these areas before starting the Self-Clean cycle. Burned-on residue may be cleaned with a stiff nylon brush and water or nylon scrubber. Be careful not to damage the oven gasket.

Excessive smoking from oven vent.

Excessive spillovers in oven, especially for pie spillovers or large amounts of grease on the oven bottom. Wipe up excessive spillovers before starting the Self-Clean cycle. If flames or excessive smoke are present, stop the Self-Clean cycle and follow the steps under "Stopping or Interrupting the Self-Cleaning Cycle" in the Electronic Oven Control Guide.