Troubleshooting

Before calling for service, reference the following table for common problems that may enable self diagnosis or can resolve the problem:

SYMPTOM

POSSIBLE CAUSE

POSSIBLE SOLUTION


Clock is off and controls		Power is off	Check breaker
do not function
do not function		Wiring improperly connected	Call electrician to properly connect wiring
		Wiring improperly connected	Call electrician to properly connect wiring
		Oven is improperly set	Check oven temperature and mode setting
		Opposite oven set on a	Verify that the desired oven has been set for cooking
		Opposite oven set on a	on a double by pressing UPPER or LOWER as
		double oven	on a double by pressing UPPER or LOWER as
Oven is not heating		double oven	appropriate
Oven is not heating			appropriate
		DELAY COOK has been set	Check oven display for DELAY icon
		TIMED COOK mode has	Check oven display for HoLD icon. Oven setting
		expired	changes to 150° F
		Oven is in SELF CLEAN or
Door will not open		SELF CLEAN has	Allow SELF CLEAN cycle to complete and oven to
Door will not open		completed and oven is	cool. Check oven display for LOCK icon.
		completed and oven is	cool. Check oven display for LOCK icon.
		cooling
		Oven is still hot	Allow oven to cool. SELF CLEAN cannot start until
		Oven is still hot	oven is below 250° F.
SELF CLEAN will not			oven is below 250° F.
SELF CLEAN will not		Door is not completely	Close oven door tightly to allow door latch to lock door
start		closed	Close oven door tightly to allow door latch to lock door
start		closed
		Double Oven: Opposite	Turn off opposite oven. SELF CLEAN will not function
		oven is in use	if any other function is on
		Oven is in Sabbath mode	Check oven display for Sab. Press CANCEL to
		Oven is in Sabbath mode	remove Sabbath mode and allow use of lights
			remove Sabbath mode and allow use of lights
Lights will not turn on		Oven is in SELF CLEAN	Check oven icons for SELF CLEAN display. Lights do
Lights will not turn on		Oven is in SELF CLEAN	not operate in SELF CLEAN
			not operate in SELF CLEAN
		Control Panel is locked	Check oven display for OFF readout. Press and hold
		Control Panel is locked	CANCEL button to unlock
			CANCEL button to unlock
Oven will not turn on	Control Panel is locked		Check oven display for OFF readout. Press and hold
Oven will not turn on	Control Panel is locked		CANCEL button to unlock
			CANCEL button to unlock
		Pots or pans may be	Center all pots and pans when placing in oven to allow
		blocking heat	heat to evenly circulate in oven
Oven is not heating		Oven may require cleaning	When oven is cool, wipe down excess spillage and
evenly		Oven may require cleaning	splatter. SELF CLEAN oven to remove residue.
evenly			splatter. SELF CLEAN oven to remove residue.
		Food is too close to heat	Arrange oven racks to allow even heating. Proximity to
		Food is too close to heat	top or bottom of oven will increase heat in those areas.
			top or bottom of oven will increase heat in those areas.
Lots of smoke		Oven has excess spill or	Clean oven. If oven is in SELF CLEAN, smoke is
Lots of smoke		splatter	normal.
		splatter	normal.
		Rollers or tracks may be	Clean with mild detergent when racks and/or are cool.
Racks are hard to move		dirty	Clean with mild detergent when racks and/or are cool.
		dirty
		Racks may have been left in	Rack may require replacement
		Racks may have been left in
		oven during SELF CLEAN
		oven during SELF CLEAN
Lights do not illuminate			Clean lenses when oven is cool with water and mild
Lights do not illuminate		Light lenses may be dirty	detergent.
well		Light lenses may be dirty	detergent.
well			Lightly scrape excess splatter off lenses.
			Lightly scrape excess splatter off lenses.

MWO302ES, MWO301ES specifications

The Capital Cooking MWO301ES and MWO302ES are premium microwave ovens designed to elevate your culinary experience. These models are particularly favored for their blend of advanced technology, functional design, and robust construction, making them ideal for both residential and commercial kitchens.

One of the standout features of the MWO301ES and MWO302ES is their spacious interiors, which accommodate large dishes with ease. The MWO301ES offers ample capacity suitable for most kitchen tasks, while the MWO302ES provides even more room to tackle bigger cooking projects. Their stainless steel interiors not only ensure durability but also make cleaning a breeze, as they resist stains and odors.

Both models are equipped with state-of-the-art inverter technology. This innovation allows for precise temperature control and consistent cooking results by providing steady power instead of fluctuating between full power and off. This is particularly useful when defrosting or reheating, as it prevents hot spots and ensures even cooking throughout.

The user interface of the MWO301ES and MWO302ES features intuitive controls, making it easy to operate even for novice cooks. They come with a variety of pre-programmed settings that simplify the cooking process. With one-touch buttons, you can quickly access features such as popcorn, reheat, and melt, allowing for rapid food preparation.

Additionally, both microwaves boast a sleek design with a minimalist aesthetic. The stainless steel finish not only adds a modern touch but also complements various kitchen styles. The elegant exterior is coupled with a clear glass door, providing a view of the cooking process without compromising safety.

Another remarkable characteristic of the MWO301ES and MWO302ES is their energy efficiency. Both models are designed to operate with minimal power consumption, making them environmentally friendly choices without sacrificing performance.

Safety features are also a priority in these microwaves, including a child lock function and a cool-to-the-touch exterior, ensuring that the kitchens remain safe for all family members.

In conclusion, the Capital Cooking MWO301ES and MWO302ES are sophisticated microwave ovens that deliver a perfect balance of style, efficiency, and advanced cooking technology. Whether for quick meals or elaborate dishes, these models stand out in performance, making them an excellent addition to any kitchen.