Service and Maintenance, Replacement Parts

Service and Maintenance

Replacement Parts

•Filters

For better tasting coffee, we recommend that you use MR. COFFEE® brand 8-12 cup paper filters or MR. COFFEE® brand permanent filters. These filters are available at most grocery stores.

•Decanters

You can usually purchase a replacement decanter from the store where you purchased your coffeemaker. If you are unable to find a replacement, please call 1-800 MR COFFEE (1-800-672-6333) in the U.S. and Canada for information on where you can find a store that carries replacement decanters.

Your coffeemaker is compatible with the MR. COFFEE® water filtration disks. These disks can be purchased at your local retailer or through 1-800 MR COFFEE (1-800-672-6333).

Repairs

If your coffeemaker requires service, do not return it to the store where you purchased it. All repairs must be made by Sunbeam or by an authorized MR. COFFEE® Service Center. If you live in the U.S. or Canada, please call us at the following toll-free telephone number to find the location of the nearest authorized service center:

1-800 MR COFFEE (1-800-672-6333)

To assist us in serving you, please have the model number (TF12, TF13, TFS12, TFS13, TFX20, TFX23) and date of purchase available when you call. The model number is stamped on the bottom metal plate of the coffeemaker.

Questions, Comments and Suggestions

We welcome your thoughts; please include your complete name, address and telephone number when you write or e-mail us at:

Consumer Affairs Department

MR. COFFEE

A Product of Sunbeam Corporation

P.O. Box 948389

Maitland, FL 32794-8389

consumeraffairs@consumer.Sunbeam.com

You may also visit our website and discover the secret to brewing the perfect cup of coffee. You’ll also find a rich blend of gourmet recipes, entertaining tips and the latest information on MR. COFFEE® products.