International Service, Crown Service | Crown MPX-6, SMX-6, AMB-5

IQ Mixer / Multiplexer Hardware Installation

5 Service

Your unit has very sophisticated circuitry which should only be serviced by a fully trained techni- cian. This is one reason why each unit bears the following label:

CAUTION: TO PREVENT ELECTRIC SHOCK DO NOT OPEN. NO USER SERVICEABLE PARTS IN- SIDE. REFER SERVICING TO A QUALIFIED TECHNICIAN.

5.1 International Service

Service may be obtained from an authorized Im- porter Service Center. (Contact your local Importer or our office for a list of authorized service centers.) Simply present your bill of sale as proof of purchase along with the defective unit to an authorized Ser- vice Center to obtain service. They will handle the necessary paperwork and repair.

Remember to transport your unit in the original fac- tory pack. Amcron will pay the surface shipping costs both ways for warranty service to the autho- rized service center nearest you after receiving copies of all shipping receipts. You must bear the expense of all taxes, duties, and customs fees when transporting the unit.

5.2 Crown Service

Service may be obtained in one of two ways: from an authorized Crown Service Center or from the factory. You may choose either. It is important that you have your copy of the bill of sale as your proof of purchase.

5.2.1 Service at a Crown Service Center

This method usually saves you the most time and effort. Simply present your bill of sale along with the defective unit to an authorized Crown Service Cen- ter. They will handle the necessary paperwork and repair. Remember to transport your unit in the origi- nal factory pack.

5.2.2 Crown Factory Service

To obtain factory service, fill out the Service Infor- mation Card in the back of this manual and send it along with proof of purchase and the defective unit to the Crown factory. Enclose a letter explaining the nature of the problem and what service you would like. Include your return shipping address and tele- phone number.

The unit must be shipped in the original factory pack. If you no longer have the original shipping container, contact us and we will promptly send you a replacement.

Crown will pay ground shipping costs both ways in the United States for warranty service after receiv- ing copies of all shipping receipts. Shipments should be sent UPS ground. (If the unit is under warranty, you may send it C.O.D. for the cost of the shipping.) The factory will return your serviced unit via UPS ground. Please contact our Shipping De- partment (219-294-8246) if other arrangements are necessary.

Crown Technical Support Group

POB 1000

Elkhart, Indiana 46515-1000 U.S.A.

Phone: 1-800-342-6939

or: 1-219-294-8200

Fax: 1-219-294-8301

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AMB-5, MPX-6, SMX-6 specifications

The Crown SMX-6, MPX-6, and AMB-5 represent a remarkable evolution in material handling and warehouse management technology. These models are part of Crown's extensive portfolio designed to enhance efficiency, reliability, and operator comfort in various industrial environments.

Starting with the Crown SMX-6, this heavy-duty reach truck is engineered for superior performance in tight spaces. It features an optimized chassis that provides improved stability and maneuverability, making it perfect for narrow aisles and dense storage environments. The SMX-6 is equipped with Crown's state-of-the-art Access1 Door, which enhances operator safety and accessibility to the vehicle's controls. Its innovative lift system allows for higher lifting heights with precision and control, reducing load sway during operation. Additionally, the advanced ergonomic design of the operator's compartment minimizes fatigue, promoting longer and more productive shifts.

The Crown MPX-6, on the other hand, is designed primarily for order picking in warehouses. Its low level order picker design helps increase productivity across the picking process. This model features Crown's unique Power Steering technology, which provides precise control and reduces operator effort, making it easier to navigate through aisles and around corners. The MPX-6 also includes integrated LED lights that provide optimal visibility in dimly lit environments, while its lift and lowering functions offer fast and responsive operation. The advanced control system helps simplify training for new operators, promoting safety and efficiency on the warehouse floor.

The Crown AMB-5 is another standout model, known for its versatility and adaptability in various material handling scenarios. This model is engineered for both indoor and outdoor operations, allowing businesses to maximize versatility without compromising on performance. The AMB-5 is equipped with advanced lithium-ion battery technology that offers rapid charging capabilities and longer operational life compared to traditional lead-acid batteries. This feature is a game-changer for operations that demand high uptime and minimal downtime. The vehicle also features a compact design, making it easy to operate in confined spaces while still delivering robust lifting capacities.

In summary, the Crown SMX-6, MPX-6, and AMB-5 are exemplary models in the field of material handling, each offering a blend of innovative features, advanced technologies, and thoughtful design aimed at enhancing operational efficiency, safety, and operator comfort. These machines exemplify Crown's commitment to providing high-performance solutions adaptable to the ever-evolving requirements of modern warehousing and logistics.