Desa Tech S26PT installation manual Troubleshooting, Observed Problem Possible Cause Remedy

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VENT-FREE PROPANE/LP PEDESTAL STOVE

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

spark at ODS/pilot

 

tor cable

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor to base

 

 

 

 

panel of log set. Nut is located behind

 

 

 

 

base panel

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode broken

6.

Replace piezo ignitor

 

7.

Ignitor electrode positioned wrong

7.

Replace piezo ignitor

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

spark at ODS/pilot but no ignition

 

shutoff valve closed

 

shutoff valve

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

PILOT position

 

position

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

Repeat igniting operation until air is re-

 

 

 

 

moved

 

5.

Depleted gas supply

5.

Contact local propane/LP gas company

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 13) or replace ODS/

 

 

 

 

pilot assembly

 

7.

Gas regulator setting is not correct

7.

Replace gas control

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

knob pressed in 30 seconds

 

3.

Equipment shutoff valve not fully open

3.

Fully open equipment shutoff valve

 

4.

Pilot flame not touching thermocouple,

4.

A) Contact local propane/LP gas company

 

 

which allows thermocouple to cool,

 

 

 

 

causing pilot flame to go out. This prob-

 

B) Clean ODS/pilot (see Cleaning and

 

 

lem could be caused by one or both of

 

Maintenance, page 13) or replace ODS/

 

 

the following:

 

pilot assembly

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

5.

Thermocouple connection loose at con-

5.

Hand tighten until snug, then tighten 1/4

 

 

trol valve

 

turn more

 

6.

Thermocouple damaged

6.

Replace thermocouple

 

7.

Control valve damaged

7.

Replace control valve

www.desatech.com

For more information, visit www.desatech.com

14

105684

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Contents OWNER’S Operation and Installation Manual What to do if YOU Smell GASSafety Information VENT-FREE PROPANE/LP Pedestal StoveLocal Codes Product Features IdentificationSafety Pilot UnpackingUnusually Tight Construction AIR for Combustion and VentilationProviding Adequate Ventilation Confined and Unconfined SpaceDetermining if You Have a Confined or Unconfined Space AIR for Combustion VentilationDetermining FRESH-AIR Flow for Heater Location Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Clearances to Combustibles InstallationCheck GAS Type Vent-Free Operation OnlyConnecting to GAS Supply Installation Items NeededChecking GAS Connections Pressure Testing Heater Gas ConnectionsPressure Testing Gas Supply Piping System Installing Logs Installing Blower Accessory GA3750For Your Safety Read Before Lighting Operating HeaterInspecting Burners Cleaning and Maintenance Troubleshooting Observed Problem Possible Cause RemedyNance, Top Technical Service SpecificationsService Hints Parts CentralsIllustrated Parts Breakdown S26PTParts List KEY Part Number Description QTYVENT-FREE PROPANE/LP Pedestal Stove KEY Description QTY Replacement Parts Accessories105684 Warranty Information International

S26PT specifications

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