Globe SP30P, SP80PL, SP25, SP60P, SP40P, SP10, SP20, SP62P instruction manual Before shifting gears

Page 14

Troubleshooting

Problem

Possible Causes

 

Action Required

 

 

 

 

Mixing time is too

Three-phase mixer is wired wrong.

 

Agitators should rotate clockwise around bowl. If not,

long.

 

 

electrician must rewire.

 

 

 

 

 

Batch size too small.

 

Increase batch size or use smaller bowl adapter kit.

 

 

 

(Contact dealer for purchase)

 

 

 

 

 

Incorrect recipe portions or

 

Follow portions and temperatures per recipe

 

temperatures.

 

instructions.

 

 

 

 

Bowl raise sticking

Lack of lubrication on bowl slides

 

Lubricate bowl slides with mineral oil or food quality

or not operational

 

 

grease. If still sticking, technician must clean bowl

 

 

 

raise mechanism.

One or more gears

Broken belt.

 

Technician to replace belt.

not working.

 

 

 

Damaged or broken gear.

 

Technician to replace gear. Always stop mixer

 

 

 

 

 

before shifting gears!

 

 

 

 

Mixer will not mix

Incorrect or low voltage.

 

Contact electrician.

medium or heavy

 

 

 

 

 

 

loads.

Belt slipping.

 

Technician to replace belt.

 

 

 

 

Residue leaking

Contaminated hub due to build-up of

 

Technician to remove hub and clean interior. To avoid

from hub.

meat and/or vegetable juices

 

problem, always wipe hub and dry after each use.

 

(especially tomatoes).

 

*Note: Acid from tomato juices will corrode/

 

 

 

contaminate interior parts! Don’t mix tomatoes in

 

 

 

meat grinder!

 

 

 

 

Agitators touching

Defective or dented bowl.

 

Remove dents or replace bowl.

bottom or sides of

 

 

 

 

 

 

bowl.

Defective agitator.

 

Replace agitator.

 

 

 

 

Broken whip wires

Batch size too large for mixer. Items

 

Reduce batch size. (See Capacity Chart) Adjust

 

too firm, speed too high.

 

recipe. Reduce speed.

 

 

 

 

 

Hand utensil dropped into bowl while

 

Stop mixer before working on mixture.

 

mixing.

 

 

 

 

 

 

Broken flat beater

Ingredients too cold or too large

 

Wait for ingredients to reach room temperature

 

(e.g. frozen butter, cream cheese

 

before mixing. Reduce chunk size.

 

cut in chunks).

 

 

 

 

 

 

Broken dough

Batch size too large for mixer.

 

Reduce batch size. (See Capacity Chart)

hook

 

 

Adjust recipe.

 

 

 

 

 

Ingredients too cold or too large.

 

Wait for ingredients to reach room temperature

 

 

 

before mixing. Reduce chunk size.

 

 

 

 

Mixture climbs up

Three-phase mixer is wired

 

Electrician to rewire.

dough hook.

incorrectly.

 

 

 

 

 

 

Discoloration of

Bowl has not been thoroughly cleaned.

 

Clean bowl again (refer to page 11).

mixed product.

 

 

 

 

 

 

 

Page 15

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Contents Important Safety Notice Index Globe Food Equipment Company 2008Page Key Components of the Mixer SP20 Side ViewConnecting to Electrical Power InstallationInstallation UnpackingAttaching the Bowl to the Mixer Operating InstructionsTo Avoid Serious Personal Injury Mixing Ingredients Operating Instructions HOW to USE the Attachment HUB Recommended Speed while using attachmentsCleaning Instructions Recommended CleaningMaintenance Recommended MaintenanceInstallation Important PointsCapacity Chart SP40P SP60P SP62P SP80PLTroubleshooting Problem Possible Causes Action RequiredBefore shifting gears Limited Mixer Warranty