Kenmore 721.8502 Troubleshooting, Microwave Oven Does Not Work, Cooking Times, Turntable, Tones

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Troubleshooting

Troubleshooting

Most cooking problems often are caused by little things that you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, call Sears Service at 1-800-4-MY-HOME.

MICROWAVE OVEN DOES NOT WORK

PROBLEM

CAUSE

 

 

Nothing works.

•The power supply cord is not plugged into a grounded 3 prong outlet.

 

(See the “Electrical Requirements” and

 

“Electrical Connection” sections.)

 

•A household fuse has blown or a circuit breaker has tripped.

 

•The electric company has had a power failure.

 

 

The microwave oven will

•You are using the oven as a timer. Touch STOP to cancel

not run.

the Kitchen Timer.

 

•The door is not firmly closed and latched.

 

•You did not touch START.

 

•You did not follow directions exactly.

 

•An operation that you set earlier is still running. Touch STOP to cancel

 

that operation.

 

 

COOKING TIMES

PROBLEM

CAUSE

 

 

Food is not

•The electric supply to your home or wall outlets is low or lower than

cooked enough.

normal. Your electric company can tell you if the line voltage is low.

 

Your electrician or service technician can tell you if the outlet

 

voltage is low.

 

•The cook power is not at the recommended setting. Check the

 

Microwave Power Levels chart on page 17.

 

•Refer to the Microwave Cooking Tips section.

 

 

The display shows a time

•The oven door is not closed completely.

counting down but the

•You have set the controls as a Kitchen Timer. Touch STOP to cancel the

oven is not cooking.

Kitchen Timer.

TURNTABLE

PROBLEM

CAUSE

 

 

The turntable will not turn.

•The turntable is not correctly in place. The glass plate should be

 

correct-side up and sitting firmly on the center shaft.

 

•The turntable has been set to OFF.

 

•The support is not operating correctly. Remove the turntable and

 

restart the oven. If the support still does not move, call Sears Service

 

at 1-800-4-MY-HOME. Cooking without the turntable can give you

 

poor results.

 

 

TONES

PROBLEMCAUSE

You do not hear the programming or end-of-cycle tone.

•You have not entered the correct command.

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Contents Models/Modèles Kenmore Microwave Oven Four micro-ondeUse & Care Guide Guide D’utilisation et D’entretien English / FrançaisSears Brands Management Corporation Hoffman Estates, IL 60179 U.S.A Table Of ContentsMicrowave Hood Combination Warranty One Year Limited WarrantyCongratulations on making a smart purchase Sears ServiceSears Installation Service Master Protection AgreementDANGER Microwave Oven SafetyIMPORTANT SAFETY INSTRUCTIONS Your safety and the safety of others is very importantMICROWAVE OVEN SAFETY PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY GROUNDING INSTRUCTIONSELECTRICAL REQUIREMENTS FOR THE BEST COOKING RESULTS Getting to Know Your Microwave OvenHOW YOUR MICROWAVE OVEN WORKS RADIO INTERFERENCEGETTING TO KNOW YOUR MICROWAVE OVEN OPERATING SAFETY PRECAUTIONSCOOKWARE GUIDE ELECTRICAL CONNECTIONMICROWAVE OVEN FEATURES SPECIFICATIONSGETTING TO KNOW YOUR MICROWAVE OVEN CONTROL PANEL FEATURES 12. Soften/Melt Touch this pad to soften Starting Temperature of Food Using Standing TimeMicrowave Cooking Tips Amount of FoodMICROWAVE COOKING TIPS Using Aluminum FoilCooking you should not do in your microwave oven CLOCK Using Your Microwave OvenAUDIBLE SIGNALS INTERRUPTING COOKINGVENT FAN KITCHEN TIMERUSING YOUR MICROWAVE OVEN COOKTOP LIGHTTIMED COOKING ADD 30 SECLEVEL MICROWAVE POWER LEVELSCOOK POWER WHEN TO USE ITAUTO DEFROST Weight conversion tableOPERATING TIPS AUTO DEFROST TABLE Meat settingsFish setting Poultry settingAUTO DEFROST TABLE CONTINUED WARM & HOLD DEFROSTING TIPSExample To use the Warm & Hold Soften SOFTEN/MELTSOFTEN TABLE MELT TABLEFROZEN ENTREE USING QUICK TOUCHPOPCORN PIZZACOOKING GUIDE FOR AUTO COOK AUTO COOKCOOKING GUIDE FOR AUTO REHEAT AUTO REHEATis normal Caring for Your Microwave Ovenwhere the door and oven frame touch when closed. Wipe well with clean clothCARING FOR THE FILTERS CARING FOR YOUR MICROWAVE OVENREPLACING THE COOKTOP AND OVEN LIGHTS CARING FOR THE FILTERS CONTINUEDCARING FOR YOUR MICROWAVE OVEN Bulb holder REPLACING THE COOKTOP AND OVEN LIGHTS CONTINUEDQUESTIONS Questions and AnswersANSWERS TURNTABLE TroubleshootingMICROWAVE OVEN DOES NOT WORK COOKING TIMESChez Vous Centre de réparation Sears le plus procheCanada Au Canada pour service en français Réparez-le chez vous, ou chez nous
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