Kenmore 721.80862, 721.80864, 721.80863 Troubleshooting, Problem Cause, Food is not cooked Enough

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Troubleshooting

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, call Sears Service at 1-800-4-MY-HOME ®.

MICROWAVE OVEN DOES NOT WORK

PROBLEM

CAUSE

Nothing works.

• The power supply cord is not plugged into a grounded 3 prong outlet. (See the

 

Electrical Requirements" section on page 6 and the "Electrical connection"

 

section on Page 8.)

 

• A household fuse has blown or a circuit breaker has tripped.

 

• The electric company has had a power failure.

The microwave oven will not run.

•You are using the oven as a timer. Touch STOP/CLEAR to cancel the Kitchen Timer.

•The door is not firmly closed and latched.

•You did not touch START.

•You did not follow directions exactly.

•An operation that you set earlier is still running. Touch STOP/CLEAR to cancel that operation.

COOKING TIMES

PROBLEM

Food is not cooked

enough.

CAUSE

•The electric supply to your home or wall outlets is low or lower than normal. Your electric company can tell you if the line voltage is low. Your electrician or service technician can tell you if the outlet voltage is low.

•The cook power is not at the recommended setting. Check the chart on Page 16.

The display shows a time counting down but the oven is not cooking.

•The oven door is not closed completely.

•You have set the controls as a kitchen timer. Touch STOP/CLEAR to cancel the Kitchen Timer.

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Contents N3828W5A4220 Microwave Hood WarrantyCombination Sears Service Sears Installation ServiceYou will be killed or seriously injured Microwave Oven SafetyYour safety and the safety of others are very important If you dontfollow immediately instructionsImportant Safety Instructions Grounding Sensor Cooking Getting to Know Your Microwave OvenRadio interference Ultra Wave TM Inverter Microwave SystemOperating safety precautions Testing your microwave ovenTesting your dinnerware or cookware Electrical connectionModel and Serial Number Plate & Cooking Guide Label Microwave oven featuresTo Install Charcoal Filter behind Vent Grille Glass tray SupportControl panel features 00000Page Interrupting Cooking Audible SignalsClock Child LockTimer Timer Function TableADD Minute Cooktop LightExhaust FAN TouchDisplay ShowsTimed Cooking MULTI-STAGE Cooking100% of full power Microwave Power LevelsCook Power Name When to USE ITAuto Defrost Auto Defrost Table Meat settingFood Setting AT Beep Beef Special Instructions LambFood Setting Poultry settingBread setting Setting AT BeepHold Warm Defrosting TipsHold Warm At the end ofthe hold warm, four tones will soundSure Simmer 0000Sure Simmer Enter CookingMORE/LESS Sensor CookingPotato Example PotatoDirection Sensor Cooking TableCategory AmountSee Cooking Auto CookAuto Reheat GuideButton Direction Auto Reheat TableFouchnumber Amou NTMelt Soften TableMelt Table Support Caring for Your Microwave OvenGlass tray To avoid risk of property damageCharcoal Filter Part No W1A003ACooktop light Unplug microwave oven or disconnect powerOven light Page Layer thin slices of meat on top d each other Cover food toMicrowave Cooking Tips Questions AnswersProblem TroubleshootingProblem Cause Food is not cooked EnoughProblemcause Tones
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