Kenmore DU801DWG, DU910PFG, DU890DWG, DU920PFG, GU960SCG, DU850DWG, DP840DWG Troubleshooting Guide

Page 41

TROUBLESHOOTING GUIDE

Models DP920PFG & DU920PFG

PRECAUTIONS TO BE OBSERVED WHILE TROUBLESHOOTING

AND DIAGNOSING PROBLEMS

Always check wiring harness and connectors before initiating any test procedures.

Disconnect electric power from the dishwasher before touching the printed circuit boards or re-seating wire connectors.

Voltage checks should be made by inserting meter probes beside the wires in the connector blocks with the electric power source on and the connector block plugged in.

Resistance checks should be made on components with the electric power off and the connector blocks disconnected.

TROUBLESHOOTING GUIDE

PROBLEM

 

POSSIBLE CAUSES

 

CORRECTION/TEST

 

 

 

 

 

Dishwasher does not run or

1.

Door is not latching properly.

1.

Check to make sure handle link

stops during a cycle

 

 

 

is properly seated in door latch

 

 

 

 

assembly. Check that the door

 

 

 

 

switch is opening and closing

 

 

 

 

properly.

 

2.

Child lock is "ON".

2.

Turn child lock "OFF"

 

3.

Wash Cycle not set properly.

3.

Review setting Wash Cycles in

 

 

 

 

the Use and Care Guide.

 

4.

Household fuse blown or circuit

4.

Have a qualified electrician check

 

 

breaker tripped.

 

the circuit breaker or fuse.

 

5.

Washer is not wired into a circuit with

5.

Have customer call a qualified

 

 

proper voltage.

 

electrician.

 

 

 

 

 

Dishwasher will not fill

1.

Overflow protection float is stuck in

1.

Check that the overflow

 

 

"up" position.

 

protection float is free to move

 

 

 

 

"up" and "down". Check that the

 

 

 

 

overfill switch in opening and

 

 

 

 

closing properly.

 

2.

Fill valve is inoperable.

2.

Check for continuity between

 

 

 

 

contacts on fill valve.

 

3.

Control board is inoperable.

3.

Check for 110VAC between P2-5

 

 

 

 

and P12-3.

 

 

 

 

 

Dishwasher will not drain

1.

Air gap (if installed) is clogged.

1.

Follow air gap manufacturer's

 

2.

Pump motor is inoperable

 

direction for cleaning.

 

2.

Disconnect pump motor from

 

 

 

 

wiring harness and check for

 

 

 

 

continuity between V & BU, V &

 

3.

Control board is inoperable.

 

GY and V & Y.

 

3.

Check for 110VAC between P10

 

 

 

 

and P3, P10 and P5 and P10

 

 

 

 

and P4.

 

 

 

 

 

Dishwasher will not

1.

Heater element burned out.

1.

Check for continuity between the

dry dishes

 

 

 

terminals of the heater element.

 

 

 

 

Check for 110VAC between P6

 

2.

Hi-limit thermostat inoperable.

 

and P8.

 

2.

Check for continuity between

 

 

 

 

terminals of the hi-limit

 

 

 

 

thermostat.

 

 

 

 

 

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Contents Dishwashers Goals and Objectives IntroductionTableofcontents Page DU800DWG, DU801DWG, DU805 Theory of OperationSoil Settler Special FeatureElectrical Shock Hazard Component AccessRemoving the Pump and Motor Assembly Removing the Spray Arm AssemblyServicing the Pump Assembly Removing the Heater Element Removing the Soil Settler AssemblyRemoving the Thermal Fuse Removing the Float SwitchRemoving the Water Inlet Valve Removing the Motor Relay Accessing Components Inside the DoorRemoving the Check Valve Removing the Door Latch Switches Removing the TimerRemoving the Switch Assembly Dishwasher Dispenser Disassembly Page Dishwasher Dispenser Assembly Testing Procedure Results Solutions to Common ProblemsTimer Motor Troubleshooting Guide Technical Information Cycle Timing Chart Wiring Diagram Model DU810DWG Cycle Timing Chart Wiring Diagram Models DU840DWG, DP840DWG Cycle Timing Chart Wiring Diagram Model DU850DWG Cycle Timing Chart Wiring Diagram Model DU890DWG Cycle Timing Chart Page Model DU910PFG Models DP920PFG, DU920PFG Power Clean Filter Models With Tower Water FeedOperating Replacing the Heater Element Removing the Pump Motor AssemblyServicing the Operating Thermostat Removing the Inside Door Panel Removing Access and Outer Door PanelsReplacing the Spring Loaded Locking Tab Model DU910PFG Model DU910PFG Wiring Diagram Strip Circuits Harness Terminal Block Wire EndCycle Timing Charts Troubleshooting Guide Wiring Diagram Strip Circuits Cycle Timing Chart Cycle Timing Chart Notes Diagnostics and Sales Demo Timing Chart Model GU940SCG Model GU960SCG Model GU980SCG Power Clean Filter Models With Internal Water FeedSecuring Tab Servicing the Vertical Water TubeServicing the Soil Sensing System Servicing The Dishwasher Dispenser AssemblyDishwasher Dispenser Disassembly Page Dishwasher Dispenser Assembly Diagnostics and Sales Demo Timing Chart Troubleshooting Guide Model DU940SCG, DU960SCG, DU980SCG Strip Circuits Cycle Timing Chart Cycle Timing Chart Notes Custom Color Panels Installation InstructionsCustom Panel Dimensions Removing Access and Door Panels Installing Custom Panels Place the access panel front side down. Heavy Duty Door Spring Kit Installing Heavy Duty Door SpringsInstallation Instructions Installing the Floor Mounting KITPage

DU810DWG, DU800DWG, DU801DWG, DU840DWG, DU805DWG specifications

The Kenmore DU910PFG, DU890DWG, DU920PFG, GU960SCG, and DU850DWG are popular models of dishwashers that showcase a blend of advanced technology and practical features designed to enhance dishwashing efficiency. Each model brings unique characteristics to the table, making them suitable for a variety of kitchen needs.

The Kenmore DU910PFG stands out with its robust cleaning capabilities, thanks to its powerful motor and advanced spray arm technology. It is designed to handle heavily soiled dishes, ensuring that every item comes out sparkling clean. The model also features multiple wash cycles, allowing users to tailor their wash according to the load.

Next in line is the DU890DWG, which emphasizes energy efficiency alongside its remarkable cleaning power. This model is Energy Star certified, reducing water and electricity usage while still delivering high-performance results. The DU890DWG also boasts a quiet operation, making it an excellent choice for open-concept spaces where noise can be a concern.

The DU920PFG offers a streamlined design with an emphasis on user-friendly controls. Its intuitive interface allows for easy cycle selection, and the model is equipped with a delay start option, letting users set the washer to operate at a more convenient time. The stainless steel interior not only enhances the appearance but also aids in maintaining optimal temperature for better drying results.

Meanwhile, the GU960SCG is noted for its spacious interior and adjustable racks, making it easy to fit tall pots and pans. This model features a dual spray system, ensuring that all dishes receive even attention during washes. The increase in capacity is complemented by effective noise dampening technology, leading to a tranquil kitchen environment.

Lastly, the DU850DWG combines traditional features with modern enhancements. It offers a simple yet effective wash cycle with built-in options for quick cleans and heavy-duty washes. Its smart technology adapts the washing cycle to the load, ensuring that energy and water usage is optimized while maintaining powerful cleaning action.

In summary, the Kenmore DU910PFG, DU890DWG, DU920PFG, GU960SCG, and DU850DWG all exemplify the brand's commitment to quality and innovation in kitchen appliances. Each model is equipped with varying features and technologies to cater to the diverse needs of modern households, making them reliable choices for anyone in the market for a dishwasher.
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