Ice maker is not making

PROBLEM

CAUSE

CORRECTION

A U TOMA TIC ICE MAKER (CONTINUED)

Ice maker is not making	•	Ice maker	is producing	less ice
enough ice.		than you expect.
	•	Freezer is not cold enough.
	•	Household water line valve is
		not completely open.
	•	Check to see if water
		dispenser	is dispensing	slower
		than normal.

•Ice maker should produce approximately 4 - 5 pounds of ice every 24 hours. Rapid Ice should produce up to 6 pounds of ice every 24 hours.

•See PROBLEM section TEMPERATURES ARE TOO WARM.

•Turn on household water line valve.

•If it is, replace the ice & water filter cartridge.

Ice maker will not stop

making ice.

Ice maker is not separating the ice cubes.

Ice has bad odor and taste.

Ice maker wire signal arm is

being held down by some item in the freezer.

Ice cubes are not being used frequently enough.

Ice cubes are hollow or smaller than normal.

Ice has picked up odor or flavor from strong food stored in refrigerator or freezer. Water running to ice maker has poor taste or odor.

Ice not used frequently enough.

Move item and release wire signal arm. Remove any

ice cubes that are frozen together over the wire signal arm.

Remove and shake ice container to separate cubes.

The ice & water filter cartridge may be clogged. Replace filter cartridge.

Cover foods tightly. Discard stale ice. Ice maker will produce fresh supply.

•Add filter to water supply line. Consult a water purifying company.

•Discard stale ice.

ICE DISPENSER

Dispenser will not dispense		Ice storage container is empty.
ice.
		Freezer temperature is set too
		warm.
		Household water line valve is
		not open.
		Freezer door is not closed.
		Ice dispensing arm has been
		held in for more than 4-5
		minutes.
Ice dispenser is jammed.	•	Ice has melted and frozen
		around auger due to infrequent
		use, temperature fluctuations,
		and/or power outages.
	•	Ice cubes are jammed
		between ice maker and back
		of ice container.
	•	Ice cubes are frozen together.
		Ice cubes are hollow or smaller
		than normal.

•When the first supply of ice is dropped into the container, the dispenser should operate.

•Turn freezer control to a higher setting so that ice cubes will be made. When first supply of ice is made, dispenser should operate.

•Open household water line valve. Allow sufficient time for the ice to be made. When ice is made, the dispenser should operate.

•Ensure freezer door is closed.

•Motor is overloaded. Motor overload protector will reset in approximately 3 minutes. Ice can then be dispensed.

Remove ice container, thaw, and empty the contents. Clean container, wipe dry, and replace in proper position. When new ice is made, dispenser should operate.

•Remove ice cubes that are jamming the dispenser.

Use the dispenser often so that cubes do not freeze together.

The ice & water filter cartridge could be clogged. Replace the filter cartridge. Dispensing system operates best at 20 - 100 psi water pressure. Well water pressures should fall within this range.