Warranty Repair

Call your Parasound dealer first. If the dealer can’t help you with your problem we encourage you to call Parasound’s Technical Service Department, toll-free at 1-866-770-8324, Monday - Friday, 8am - 4pm Pacific time. We can suggest other diagnostic tests you can easily perform. If we determine that your Zpre2 should be returned to Parasound or an Authorized Parasound Warranty Center for inspection and possible servicing, we will provide the location of a warranty center near you or shipping instructions for the unit’s return to Parasound.

Before You Return Any Unit to Parasound for Service

Before you send your unit to Parasound, you will need to obtain a specific Return Authorization (RA) number and shipping instructions from Parasound’s Technical Department. The RA num- ber must be clearly marked on the outer carton. Use the original factory packing materials and arrange adequate insurance to cover its value. You must include a copy of your purchase receipt, since this document establishes the validity of this unit’s warranty. Warranty repairs are only performed by Parasound or Parasound Authorized warranty centers when your purchase receipt is from a Parasound Authorized Dealer or Parasound Authorized Reseller.

Units Will Be Refused by Parasound Under the Following Conditions:

1. Unit was sent without the Parasound-assigned RA number marked on the carton.

2.Unit was sent in an unsuitable shipping carton, likely to have been damaged in transit.

3.Unit has inadequate packing, unit likely to have been damaged in transit.

4.Unit was shipped collect for shipping charges. We do not accept collect shipments.

5.Unit was shipped via the US Postal Service.

6.Unit was sent to an address other than the address instructed by our Technical Department.

Note: The shipping address is not the same as Parasound’s office address.

Warranty Repair

Read your accompanying Parasound Limited Warranty carefully to understand the applicable rights and limitations. This section provides instructions for obtaining repairs, both for units covered under the Parasound Limited Warranty and for units or situations which are outside the Warranty.

Unit is not eligible for repair under the terms of the Parasound warranty if:

1.Unit was not purchased from a Parasound Authorized Dealer or Parasound Authorized Reseller.

2.You are not the original owner. The Parasound warranty is not transferable.

3.Unit’s serial number was removed, modified, or defaced.

4.Unit shows evidence of abuse and/or misuse.

5.Unit was modified in any way.

6.A prior repair was attempted by an unauthorized repair station.

Zpre2 specifications

The Parasound Zpre2 is a high-performance preamplifier designed to deliver exceptional sound quality and flexibility to audiophiles and home theater enthusiasts alike. Hailing from Parasound, a brand known for its commitment to high-fidelity audio products, the Zpre2 combines advanced technologies with user-friendly features to create an outstanding audio experience.

One of the standout characteristics of the Zpre2 is its compact design, part of Parasound's Zone series, which allows it to fit seamlessly into a variety of installation environments without compromising on performance. Its stylish and elegant design features a sturdy metal chassis that not only looks great but also helps to minimize electromagnetic interference, ensuring a clean and pure sound output.

The Zpre2 is equipped with multiple inputs, including two pairs of stereo RCA inputs, allowing users to connect various audio sources effortlessly. Additionally, it features a built-in USB input for direct connection to computers or digital audio players, enabling high-quality playback from digital sources. The inclusion of a front-panel headphone jack adds convenience, making it easy for users to enjoy private listening sessions.

An important aspect of the Zpre2 is its versatile output capabilities. It provides both variable and fixed RCA outputs, allowing users to connect to amplifiers or powered speakers directly. This flexibility means that the Zpre2 can easily fit into both stereo and multi-channel setups.

The preamplifier boasts a premium-quality analog signal path that utilizes high-end components, ensuring that audio signals are reproduced with accuracy and detail. Parasound’s proprietary circuitry minimizes noise and distortion, making the Zpre2 ideal for discerning listeners who demand the highest fidelity in their audio reproduction.

Another notable feature is the comprehensive control options included with the Zpre2. It comes with a remote control that allows users to adjust volume levels, switch inputs, and mute the output from the comfort of their seat. The intuitive layout of the front panel controls also ensures easy access to essential functions.

In summary, the Parasound Zpre2 preamplifier is a blend of high-fidelity audio performance and practical convenience. Its compact design, versatile connectivity options, premium analog circuitry, and user-friendly controls make it an excellent choice for anyone looking to enhance their audio system, whether for music or home theater applications. With the Zpre2, Parasound continues to uphold its reputation for quality and excellence in audio engineering.