Turtle Beach TBS2170 warranty Troubleshooting Tips

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Troubleshooting Tips

No sound

Check that the transmitter and headset volume controls are both turned up.

Check that the transmitter power and optical cables are properly connected.

Check that the headset is powered on. The LED on the left ear cup should be flashing.

Check if the top LED on the front of the transmitter is on solid. If the LED is slowly pulsing, it indicates that the transmitter isn’t communicating with the headset. If the headset is on solid and the transmitter LED is slowly pulsing, then the headset and transmitter need to be “paired” as described in the section “Pairing the X41 Headset and Transmitter”.

Audio Drops, Popping or Clicking Sounds

Audio dropouts, popping or clicking sounds on the headset are caused by poor recep- tion. This can occur when:

The headset and transmitter are out of range. For best performance, stand within 20 feet from the transmitter.

There’s a wall or other large object between the headset and transmitter.

The transmitter is in a bad location that is interfering with the antenna.

A wireless base station or wireless LAN are causing a lot of RF activity that’s blocking the RF signal from the transmitter.

Low Battery Symptoms

When battery power is low, the headset power might shut down soon after you turn it on, or it might turn off during very loud sounds in the game. If this happens, replace the batteries with fresh alkaline batteries or with fully charged NiCad batteries.

Sound Too Low when using the Analog Inputs

If you’re listening to the analog inputs on the transmitter and the sound is too low, even with the headset volume turned up all the way, turn up the volume on the transmitter or on the audio source. Note that the transmitter volume control has no affect on the digital input.

Audio Distortion when using the Analog Inputs

If the sound is distorted when using the transmitter analog input, it may be that the audio source is overloading the transmitter. Try turning down the volume on the trans- mitter to reduce the input sensitivity, then turn up the headset volume to a comfortable level. Note that the transmitter volume control has no effect on the digital input.

Analog Input isn’t working

The transmitter analog inputs will automatically shut off whenever the digital input is active. To hear the analog input signal, either disconnect the optical cable from the digital input on the transmitter, or shut off the device connected to the optical cable (e.g. XBOX) to disable the digital audio signal.

Properly Positioning the Headset

Don’t wear the headset with the headband behind your head. The headband must be positioned on top of your head to optimize the surround sound effect.

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Contents User’s Guide Technical Specifications Safety NoticeX41 Transmitter Using the Transmitter Left EAR CUP X41 Headset and Talkback CableRight EAR CUP X41 Headset and Talkback Cable cont’dTroubleshooting Tips X41 power cable Setting up the Xbox 360 and Ear ForceSetting up the Xbox 360 and Ear Force X41 cont’d Step Pairing the X41 Headset and TransmitterUsing Xbox Live Chat Configuring the Xbox Live settings Volume Settings X41 Transmitter Rear View Connecting your Home Theater Speakers and TVTransmitter Input Modes and Dolby Processing

TBS2170 specifications

The Turtle Beach TBS2170, a part of the renowned Turtle Beach series, is designed to elevate the gaming experience through its superior audio performance and thoughtful features. This headset stands out with its impressive mix of comfort, durability, and cutting-edge technology.

One of the main features of the TBS2170 is its advanced audio capabilities. Equipped with high-quality 50mm speakers, the headset delivers crisp highs and deep lows, providing an immersive sound experience that can enhance the overall enjoyment of gaming, music, or movies. The surround sound feature gives players a competitive edge, allowing them to pinpoint enemy movements and environmental sounds, crucial in fast-paced gaming scenarios.

Comfort is a significant consideration in the design of the Turtle Beach TBS2170. The headset comes with plush memory foam ear cushions, ensuring that players can enjoy long gaming sessions without discomfort. The adjustable headband allows for a customizable fit, catering to users of various head sizes. The lightweight design further contributes to its comfort, making it ideal for extended use.

In terms of build quality, the TBS2170 is constructed with durable materials designed to withstand the rigors of everyday gaming. The headset's robust design, combined with flexible hinges, enhances its longevity, ensuring that it can handle the demands of active users without compromising performance.

The TBS2170 is also equipped with a high-sensitivity adjustable microphone, perfect for in-game communication. This feature allows for clear voice transmission and can be easily muted when not in use, ensuring that gamers can concentrate without distractions. The microphone's noise-cancellation technology helps to filter out background noise, providing clarity in conversations even in noisy environments.

Connectivity options for the Turtle Beach TBS2170 include a versatile 3.5mm audio jack, making it compatible with a wide range of devices, from consoles and PCs to mobile devices. This adaptability allows users to enjoy their favorite games and media across different platforms without any hassle.

In summary, the Turtle Beach TBS2170 headset is an excellent choice for gamers seeking a blend of comfort, durability, and advanced audio performance. Its main features, including high-quality sound, adjustable design, and versatile connectivity, make it a valuable addition to any gaming setup. Whether for competitive gaming, casual play, or multimedia consumption, the TBS2170 caters to the needs of various users, ensuring an enhanced audio experience.