TROUBLESHOOTING GUIDE
Problem | Cause | Repair Method | |
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| • Too much water in the | • Drain water from the unit |
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| unit while it is running | until the water level is |
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| • Lid is not properly sealed | equal to the “Max Water |
Water is leaking from the lid |
| Level” marker. | |
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| • Close the lid and ensure |
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| that both clasps are |
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| engaged |
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| • Drain pipe is clogged | • Clean out the drain pipe |
Unit does not drain or drains | • The end of the drain pipe | • Ensure that the end of the | |
slowly | is too high | drain pipe is lower than | |
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| the outlet valve |
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| • The power cord is not | • Properly plug the unit in |
| No wash | properly plugged in. | • Turn the power on |
The machine |
| • The power is turned off |
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| • The plug is inserted | • Insert plug correctly | |
is out of order |
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| incorrectly | • Ensure that the lid is | |
| No spin | ||
| • The lid is not correctly | properly closed and | |
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| closed | secured |
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| FREQUENTLY ENCOUNTERED PROBLEMS | ||
Problem Encountered | Explanation |
Black powder present in the water, water has a | Make sure that the ozone destruct filter is |
black tint to it | properly rinsed before installation. |
| There is a small volume of water left in the |
While using the CuisineClean for the first time, | machine after conducting the factory |
some water drains from the drainpipe | performance tests. It is common for it to drain |
| out during the first wash cycle. |
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