Jacuzzi K339000X General Whirlpool Bath Troubleshooting Guide, Problem Probable Causes Remedy

General Whirlpool Bath Troubleshooting Guide

PROBLEM	PROBABLE CAUSES	REMEDY
Pump/Motor does not start.	No power to pump/motor.	Reset GFCI.
	Pump/motor not plugged in.	Insert plug fully into outlet.
	Pump/motor faulty.	Replace pump/motor assembly.
	Jets are closed.	Open jets by rotating counterclockwise.
	Control panel cable disconnected.	Reconnect control panel cable at control
		or junction box.
Pump/Motor operates but no fully	Suction cover may be clogged.	With motor turned off, remove safety
adjustable jets are functioning.		cover and remove any debris. Clean
		thoroughly before replacing. Replace
		suction cover before operating.

ENGLISH

Pump/Motor operates but air is not injected into water.

Air valves closed.

Overtightened, O-ring may be pinched or improperly seated, under tightened.

Use electronic controls to open air valves. Reset air valves to allow air flow.

Untighten unions check and reseat O- ring. If O-ring has been pinched out of shape, replace (refer to number below). When tightening union nuts, hand tighten only.

Water leakage from pump unions.	Motor thermal protection has deacti-	Let motor cool; thermal protection will
	vated pump/motor due to overheat-	reset. Check for proper ventilation.
	ing. (Supply voltage low.)	(Check supply voltage.)
Pump/motor shuts off by itself before	GFCI tripped.	Reset GFCI. If it continues to trip do not
set time elapses.		use this unit. Disconnect the unit and
		have the problem corrected by a
		licensed electrician before using.
	Inadequate supply wiring.	Consult a licensed electrician to correct
		wiring to unit.
Control panel not responding.	No power to control panel.	Power down the system by either unplug-
		ging the unit or shutting off the power at
		the house breaker panel. Wait 15 sec-
		onds then power back up. Retry the sys-
		tem by activating the feature that was not
		responding.
Lighting does not work	Cable disconnected or broken.	Reconnect loose cable. Repair broken
		cable wires.

NOTE: If unit is within the warranty period, contact Jacuzzi Whirlpool Bath Service Support at 1 - (800) 288-4002 with bath's serial number before work is started. The Serial Number is located on the Specification/Serial Number Plate. See page 26.

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Jacuzzi Whirlpool Bath K339000X 3/06