Design Dynamics HCA-18-RFP, HKE-24-RFP, HKE-24-RFN Warranty Information, Keep this Warranty

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WARRANTY INFORMATION

KEEP THIS WARRANTY

Model

Serial No.

Date Purchased

Always specify model and serial numbers when communicating with the factory.

We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make no other warranty, expressed or implied.

LIMITED WARRANTY

VENT-FREE FIREBOX

DESA warrants this product to be free from defects in materials and components for four (4) years from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.

This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA who will provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.

This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. As with all concrete liners, this liner may develop slight cracks when exposed to heat. This cracking is considered normal. Travel, diagnostic cost, labor, transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner.

TO THE FULL EXTENTALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANYAND ALL OTHER EXPRESSED WARRAN- TIESAND LIMITS THE DURATION OFANYANDALLIMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO FOUR (4) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESAʼS LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so the above limitation on implied warranties or exclusion or limitation on damages may not apply to you.

This warranty gives you specific legal rights and you may also have other rights that vary from state to state. For information about this warranty write:

2701 Industrial Drive P.O. Box 90004

Bowling Green, KY 42102-9004 www.desatech.com

 

115481-01

115481-01

Rev. B

NOT A UPC

03/05

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Contents What to do if YOU Smell GAS HCA-24-RFP HCM-24-RFPTable of Contents Safety Information Local Codes Product IdentificationHigh traffic areas Windy or drafty areas Provide adequate clearances around air openingsInstallation Flue Opening SpecificationsUnpacking General InformationVenting Specifications for InstallationInstalling Damper Clamp Placement of ApplianceChecking GAS Connections Natural From Gas Meter 5 W.C.** to 10.5 W.C. PressurePropane/LP Test Pressures In Excess Of 1/2 Psig 3.5 kPaPlacement of Floor Media Test Pressures Equal To or Less Than 1/2 Psig 3.5 kPaCorrect all leaks at once Lava rock to be used in ,Floor Media Kits Installed Operating ApplianceFor Your Safety Read Before Lighting Using Transmitter RemoteOperating Heater Lighting InstructionsShut Off Main Burner Using Remote Inspecting BurnersTo Turn OFF GAS To Appliance Shut Off Main Burner Without RemoteReplacement Parts Cleaning MaintenanceTechnical Service No. of Blinks Service Action TroubleshootingObserved Problem Possible Cause Remedy Problem Or blowing high causing OutSpecifications Wiring DiagramIllustrated Parts Breakdown Parts List Accessories Equipment Shutoff Valve GA5010Fireplace Hood Damper Clamp GA6080115481-01B Limited Warranty VENT-FREE Firebox Warranty InformationKeep this Warranty