Chauvet 56 user manual Returns Procedure, Claims, Contact Information

Page 14

Returns Procedure

The user must send the merchandise prepaid, in the original box, and with its original packing and accessories. CHAUVET® will not issue call tags.

Call CHAUVET® and request a Return Merchandise Authorization Number (RMA #) before shipping the fixture. Be prepared to provide the model number, serial number, and a brief description of the cause for the return.

The user must clearly label the package with a Return Merchandise Authorization Number (RMA #). CHAUVET® will refuse any product returned without an RMA #.

DO NOT write the RMA # directly on the box. Instead, write it on a properly affixed label.

Once you have received the RMA #, please include the following information on a piece of paper inside the box:

Your name

Your address

Your phone number

The RMA #

A brief description of the problem

Be sure to pack the fixture properly. Any shipping damage resulting from inadequate packaging will be the customer’s responsibility. As a suggestion, proper UPS packing or double-boxing is always a safe method to use.

CHAUVET® reserves the right to use its own discretion to repair or replace returned product(s).

Claims

The carrier is responsible for any damage incurred during shipping to this product or any part that shipped with it. Therefore, if the received merchandise appears to have damages caused during shipping, the customer must submit the damage report and any related claims with the carrier, not CHAUVET®. The customer must submit the report upon reception of the damaged merchandise. Failure to do so in a timely manner may invalidate the customer’s claim with the carrier.

For other issues such as missing components or parts, damage not related to shipping, or concealed damage, the customer must make claims to CHAUVET® within seven (7) days of receiving the merchandise.

Contact Information

World Headquarters

General Information

CHAUVET®

Address:

5200 NW 108th Avenue

 

Sunrise, FL 33351

Voice:

(954) 929-1115

Fax:

(954) 929-5560

Toll free:

(800) 762-1084

Technical Support

Voice:

(954) 929-1115 (Press 4)

Fax:

(954) 756-8015

World Wide Web www.chauvetlighting.com

 

United Kingdom & Ireland

General Information

CHAUVET® Europe Ltd.

Address:

Unit 1C

 

Brookhill Road Industrial Estate

 

Pinxton, Nottingham, UK

 

NG16 6NT

Voice:

+44 (0)1773 511115

Fax:

+44 (0)1773 511110

Email:

uktech@chauvetlighting.com

World Wide Web www.chauvetlighting.co.uk

 

 

 

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SlimPAR™ 56 User Manual (Rev. 04)

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Contents Page Table of Contents Before YOU Begin Safety Notes Introduction Product OverviewPower Linking SetupAC Power Rigging MountingOrientation Menu Map OperationControl Panel Operation Button FunctionSound Active Mode Configuration DMXConfiguration Standalone Automatic ModeCustom Static Colors Static ModeMaster/Slave Mode Do not connect more than 31 slave units to the master unitChannel Function Value Setting CH ModeSetting DMX Channel Assignments and ValuesGeneral Maintenance Technical InformationGeneral Troubleshooting Symptom Possible Cause Possible ActionContact Information Returns ProcedureClaims DMX Primer Fixture Linking Daisy ChainDMX Cabling InputTechnical Specifications
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56 specifications

Chauvet 56 and 64 are powerful and versatile LED lighting fixtures designed for professional applications in entertainment, events, and architectural settings. Renowned for their robust performance and innovative features, these fixtures have become a staple for lighting designers and technicians.

One of the standout features of the Chauvet 56 and 64 is their impressive LED output. With a high lumen count, these fixtures deliver bright and vibrant colors that can easily cut through ambient light, making them ideal for concerts, theater productions, and large-scale events. The fixture uses multiple high-quality LEDs, which provide excellent color mixing capabilities, allowing users to create a wide range of hues and saturations.

The Chauvet 56 and 64 are equipped with advanced technology like DMX compatibility. This allows users to control the fixtures with precision, integrating them seamlessly into larger lighting setups. With multiple DMX modes available, users can choose from different channel configurations to suit their specific needs, whether for complex programming in live shows or simple operation for events.

Another notable characteristic is their ergonomic design. Both fixtures feature a rugged and durable housing, making them suitable for various environments, whether indoor or outdoor. They are also relatively lightweight, allowing for easy rigging and transportation. This portability is complemented by the fixtures' integrated handles, providing additional convenience for set-up and dismantling.

The onboard control options further enhance their user-friendliness. Chauvet 56 and 64 come with an intuitive control panel, providing easy access to basic functions and settings. Additionally, they support sound activation and pre-programmed shows, making them versatile for a range of applications beyond DMX control.

Energy efficiency is a significant advantage of the Chauvet 56 and 64 fixtures. The LED technology consumes less power than traditional lighting sources, resulting in lower operational costs. This is particularly advantageous for users who need to run their lighting fixtures for extended periods, as it contributes to sustainability and cost-effectiveness.

In conclusion, Chauvet 56 and 64 LED fixtures combine impressive brightness, excellent color mixing, DMX control, and a user-friendly design that caters to both experienced lighting professionals and beginners. Their energy efficiency and durable build make them a reliable choice for diverse lighting applications. Whether for concerts, events, or permanent installations, these fixtures stand out as exemplary products in the world of professional lighting.