Billy Goat GZ451S, GZ401H owner manual Troubleshooting, Warranty Claim Procedure

Page 11

GZ Owner’s Manual

Troubleshooting

Problem

Possible Cause

Solution

Engine will not start.

Stop switch of. Throttle in off position. Engine

Check stop switches, throttle, choke

 

not in full choke position. Out of gasoline. Bad

position and gasoline. Connect spark

 

or old gasoline. Spark plug wire disconnected.

plug wire. Clean or replace air cleaner.

 

Dirty air cleaner.

Or contact a qualified service person.

 

 

 

Abnormal vibration.

Loose or out of balance brush or loose engine.

Replace brush. Check engine hardware.

 

 

 

Brush Stalls

Worn belt or pulleys or both

Replace belt and or pulleys

 

 

 

Belt comes off

Pulleys not aligned. Bent belt guard

Align pulleys. Replace bent guards.

 

 

 

Engine is locked, will not

Engine Problem

Contact and engine servicing dealer for

pull over.

 

engine problems.

When servicing engine refer to specific manufacturers engine owner's manual. All engine warranty is covered by the specific engine manufacturer. If your engine requires warranty or other repair work contact your local servicing engine dealer. When contacting a dealer for service it is a good idea to have your engine model number available for reference (See table page 3). If you cannot locate a servicing dealer in your area you can contact the manufacturers national service organization.

To reach:

Subaru (Robin America): 800-277-6246www.robinamerica.com

American Honda: 800-426-7701www.honda-engines.com

WARRANTY CLAIM PROCEDURE

Should a BILLY GOAT ® machine fail due to a defect in material and/or workmanship, the owner should make a warranty claim as follows:

The machine must be taken to the dealer from whom it was purchased or to an authorized Servicing BILLY GOAT Dealer.

The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or receipt.

The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to their respective BILLY GOAT Distributor for their territory Attention: Service Manager. Any parts replaced under warranty must be tagged and retained for 90 days. The model number and serial number of the unit must be stated in the Warranty Claim.

The distributor service manager will sign off on the claim and submit it to BILLY GOAT for consideration.

The Technical Service Department at BILLY GOAT will study the claim and may request parts to be returned for examination. BILLY GOAT will notify their conclusions to the distributor service manager from whom the claim was received.

The decision by the Technical Service Department at BILLY GOAT to approve or reject a Warranty Claim is final and binding.

For online product registration go to www.billygoat.com

Part No 610428

11

Form No F022508A

Image 11 Contents
Billy Goat Grazer About this Manual ContentsSerial Plate Data SpecificationsGeneral Safety Instructions and Symbols Form No F022508A Throttle Controls Intended USEInstruction Labels Engine Labels Assembly Packing ChecklistStarting OperationOperating Hints Periodic Maintenance MaintenanceWarranty Claim Procedure TroubleshootingParts Drawing GZ QTY List Parts ListMaintenance Record Form No F022508A Form No F022508A